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matthewt31000443
matthewt31000443
Known Participant
March 26, 2017
Question

Reporting a Dw Bug

  • March 26, 2017
  • 2 replies
  • 276 views

Hi there.

I'd like to report a bug in Dw.

The presentation of the content of an HTML newsletter is not consistent across Dw's live view and MS Outlook. The content looks fine in Dw live view, but it's not in Outlook. Outlook is the means is sending off and displaying the newsletter, so this is where it has to look right.

I've got screen shots, but it's private newsletter. Happy to pass the shots on some one internal, but to open forums.

Can any one help?

Cheers,

Matthew.

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 26, 2017

    Buidling emails is nothing like web design.  DW is 1st & foremost a standards based web authoring application, not an email generator. 

    See this link.

    HTML E-Mail & Newsletter Blasts - http://alt-web.com/

    Outlook is a major problem for designers.  Owing to it's many limitations, you really should start with an industry approved HTML Email Template from MailChimp, Constant Contact or Campaign Monitor.  This will ensure somewhat better cross client results but unfortunately not 100% perfect as there are no set standards for emails.   Each email system renders according to its own set of rules.  Learn to live with it.  And test your emails in various clients -- Gmail, Yahoo, Outlook, Windows Mail, Apple Mail, etc....

    Nancy

    Nancy O'Shea— Product User & Community Expert
    BenPleysier
    Community Expert
    BenPleysierCommunity Expert
    Community Expert
    March 26, 2017

    Live View uses a chromium-based rendering engine so that your content looks the same in Dreamweaver as it looks in your favourite web browsers.

    As far as I know, Outlook is based on the Word rendering engine which is a very poor at interpreting CSS.

    In other words, this is not a Dreamweaver problem, but one where the user needs to be up to date on the rendering of emails, not just in Outlook, but in all email clients. Google the subject and you will find a plethora of information/guides/tutorials.

    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
    matthewt31000443
    matthewt31000443Author
    Known Participant
    March 27, 2017

    Thanks Ben. There's no CSS in the document. Ta for explanation about the Word rendering engine.

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