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Inspiring
February 3, 2018
Answered

Responses missing from form submissions

  • February 3, 2018
  • 2 replies
  • 1557 views

I have built an online form to provide registration for an event. When I test submit the form, all of the responses come through to my email except the two drop-down inputs I have included. Can you tell me why only those two are not coming through? Thank you in advance for your assistance!

http://www.pineforestreunion88.com/registration.html

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Unless you show whats in the mail script its not possible to provide any help.

    Even if you do theres no one around here that uses asp that l know of, which is what your mailing script is written in but it might be possible to see how you are getting the 'shirtsize' from the script or maybe not getting it from the script.


    According to GoDaddy's website,

    Using Windows Hosting Form Mailers | Web & Classic Hosting - GoDaddy Help US

    you can't edit the script.  So it appears to be a generic contact form script where the form would look something like this and your success page is thankyou.html.

    <!doctype html>

    <html lang="en">

    <head>

    <meta charset="utf-8">

    <title>Contact Form</title>

    <meta http-equiv="X-UA-Compatible" content="IE=edge">

    <meta name="viewport" content="width=device-width, initial-scale=1">

    </head>

    <body>

    <h1>Contact Form</h1>

    <form action="gdform.asp" method="post">

    <input type="hidden" name="subject" value="Form Submission" />

    <input type="hidden" name="redirect" value="thankyou.html" />

    <p>Name:

    <input type="text" name="Name" placeholder="First & Last" required/>

    <p>E-Mail:

    <input type="text" name="email" placeholder="you@domain.com" required />

    <p>Comments:

    <textarea name="comments" cols="40" rows="10">

    Type comments here.</textarea>

    </p>

    <input type="submit" name="submit" value="SUBMIT"/>

    </form>

    </body>

    </html>

    2 replies

    Kevin E.Author
    Inspiring
    February 7, 2018

    Hello. It is working now. Don't know what I did. Don't know whose recommendation did it. But thank you all for your assistance.

    BenPleysier
    Community Expert
    Community Expert
    February 3, 2018

    You need to give the select statements a name such as

    <select name="AdultShirtSize">

    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
    Kevin E.Author
    Inspiring
    February 3, 2018

    I tried adding the code to the HTML, but still didn't work. Did I add it to the right place?

    <td> </td>

            <td><select><select name="shirtsize">

              <option value="Small">Small</option>

              <option value="Medium">Medium</option>

              <option value="Large">Large</option>

              <option value="X-Large">X-Large</option>

              <option value="2X-Large">2X-Large</option>

              <option value="3X-Large">3X-Large</option>

            </select></td>

            <td> </td>

    BenPleysier
    Community Expert
    Community Expert
    February 3, 2018

    https://forums.adobe.com/people/Kevin+E.  wrote

    I tried adding the code to the HTML, but still didn't work. Did I add it to the right place?

    <td> </td>

            <td><select><select name="shirtsize">

              <option value="Small">Small</option>

              <option value="Medium">Medium</option>

              <option value="Large">Large</option>

              <option value="X-Large">X-Large</option>

              <option value="2X-Large">2X-Large</option>

              <option value="3X-Large">3X-Large</option>

            </select></td>

            <td> </td>

    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!