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Inspiring
Jun 5, 2019 4:09 PM UTC
Answered

"Save" & insert snippet greyed out with framesets

[Topic edited for clarity.]

Using DW 19.0.1 build 11212

First,

Only on certain files, the "save" option (under File) is greyed out, I cannot ctrl-S.  I can exit DW and it asks if I want to save the changes before exiting.  I choose yes, it works, but I cannot save it normally.  This isn't on every file, only on certain ones.

Secondly, on the same files, I am unable to insert a snippet.  If I double-click on the snippet - Nothing.  If I right-click, "insert" is greyed out.

I've deleted the cache per other instructions I've found here but to no avail.

Any pro tips for this?

Thanks,

-=Rob=-

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RobCatmanCorrect answer
Inspiring
Jun 5, 2019 7:56 PM UTC

This issue exists as far back as at least DW CC 2015 build 7698, on Windows 10.

I'm guessing it's considered a feature by Adobe.


Thanks for the polite response, Jon.  I'll use a workaround for now.

11 replies

Nancy OShea
Community Expert
Community Expert
Jun 5, 2019 5:04 PM UTC

Validate code and fix reported errors.  See screenshot.

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Nancy O'Shea— Product User & Community Expert
RobCatmanAuthor
Inspiring
Jun 5, 2019 5:10 PM UTC

Nothing shows up.  This is existing code that is currently being used in production that I'm having issues with.

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Nancy OShea
Community Expert
Community Expert
Jun 5, 2019 5:39 PM UTC

Can you show us the code?

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Nancy O'Shea— Product User & Community Expert