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Inspiring
June 5, 2019
Answered

"Save" & insert snippet greyed out with framesets

  • June 5, 2019
  • 1 reply
  • 1041 views

[Topic edited for clarity.]

Using DW 19.0.1 build 11212

First,

Only on certain files, the "save" option (under File) is greyed out, I cannot ctrl-S.  I can exit DW and it asks if I want to save the changes before exiting.  I choose yes, it works, but I cannot save it normally.  This isn't on every file, only on certain ones.

Secondly, on the same files, I am unable to insert a snippet.  If I double-click on the snippet - Nothing.  If I right-click, "insert" is greyed out.

I've deleted the cache per other instructions I've found here but to no avail.

Any pro tips for this?

Thanks,

-=Rob=-

This topic has been closed for replies.
Correct answer RobCatman

This issue exists as far back as at least DW CC 2015 build 7698, on Windows 10.

I'm guessing it's considered a feature by Adobe.


Thanks for the polite response, Jon.  I'll use a workaround for now.

1 reply

Nancy OShea
Community Expert
Community Expert
June 5, 2019

Validate code and fix reported errors.  See screenshot.

Nancy O'Shea— Product User & Community Expert
RobCatmanAuthor
Inspiring
June 5, 2019

Nothing shows up.  This is existing code that is currently being used in production that I'm having issues with.

Nancy OShea
Community Expert
Community Expert
June 5, 2019

Can you show us the code?

Nancy O'Shea— Product User & Community Expert