Answered
SERIAL NUMBER FOR DREAMWEAVER
Old laptop took a #$#@@# .....trying to move info over to new one.....however, cannot locate tab with disc that has SERIAL NUMBER....
Can I locate within program on computer????
Nancy OSheaCorrect answer
Community Expert
September 28, 2017
Moving programs from one computer to a new one rarely works. You must run the installation routine from disks or downloads with a user account that has admin level permissions. And you will need your old serial number to activate all Creative Suite 4-6 products.
If you were using Creative Suite 2 or 3, those activation servers were taken offline.
See the help articles below for details on how to obtain a replacement version & new serial number that does not require activation.
- Activation or connection error when starting CS3 or Acrobat 8
- "Activation server unavailable" error in Adobe CS2, Acrobat 7, and Audition 3
Keep in mind that legacy Creative Suite software may work fine on your new computer but it is not certified to run on the newest operating systems.
Nancy O'Shea— Product User & Community Expert
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