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stewartr82030806
Participating Frequently
May 30, 2017
Answered

SFTP Broken in Dreamweaver 2017

  • May 30, 2017
  • 12 replies
  • 16221 views

Well as per usual Adobe has broken a working feature.

Dreamweaver only connects to certain servers now via ftp.  SFTP/FTP over SSL is broken.

I can connect perfectly to the server(s) in question with putty and WinSCP(sftp) on Windows, but as soon as I try with Dreamweaver it displays an 'FTP error occured - cannot make connection to host.' Triple, and Quadruple checked the server name.

- Windows 7 Firewall is allowing the program through.

- Antivirus turned off.

I see other people are having this problem and also with Muse.  In fact one of these servers I cannot even connect via regular FTP now....

Any solutions yet?

    This topic has been closed for replies.
    Correct answer mahakk20912952

    I downloaded pre-release 11099 and tried to connect via SFTP to ndsuext.nodak.edu

    Dreamweaver connected successfully! Thank you for fixing this. How soon will it be added to the regular release of Dreamweaver?


    Hi rayates55​,

    I am happy to announce that your wish has come true.

    Dreamweaver 18.2 is live now with the SFTP fix.

    Please go ahead and try it out.

    Thanks,

    Mahak Kudyar

    Adobe Dreamweaver

    12 replies

    G
    Guntherman12
    Participant
    October 25, 2018

    I've been unable to connect via SFTP using 19.0 Build 11193. After some experimentation I was able to connect by converting my private key to OpenSSH new format. I used PuTTYgen to do the conversion. Hopefully this helps someone. Adobe, it might be helpful to add a feature that autodetects the user's key format, or at least some wording in the site manager that tells the user which key formats are acceptable.

      mahakk20912952
      Adobe Employee
      mahakk20912952
      Adobe Employee
      October 25, 2018

      Hi @Gunherman12,

      We are glad its working for you.

      Please go through this helpx doc to get more details on key format.

      Release notes for the 2018 and 2017 releases of Dreamweaver

      Thanks,

      Mahak Kudyar

      Adobe Dreamweaver

        mahakk20912952
        Adobe Employee
        mahakk20912952
        Adobe Employee
        April 6, 2018

        Hi,

        We are happy to announce, the long awaited fix for SFTP connection issue has been addressed and is available in the latest pre-release drop. Please go the link Adobe Prerelease    and install the latest build 11099.

        Try connecting to SFTP server with this build. Looking forward to your feedback!

        Regards,
        Mahak Kudyar
        Adobe Dreamweaver.

        R
        rayates55
        Inspiring
        April 6, 2018

        Thank you for working on this. I am reluctant to install a “pre-release” build in case it disrupts something else in my workflow. Is there any chance of that? My current build is 10136 on Dreamweaver CC 18.0. When will this be fully released as a public update?

        mahakk20912952
        Adobe Employee
        mahakk20912952
        Adobe Employee
        April 9, 2018

        Hi,

        Don't worry and go ahead with the installation. It will be installed as Dreamweaver C Next and won't affect your existing installations.

        P.S: If you already have any Dreamweaver CC Next build, please uninstall that and post that install the latest CC Next build.

        Give it a try and let us know if it is working for you.

        Looking forward to your feedback.

        Regards,

        Mahak Kudyar

        Adobe Dreamweaver

        AhsanEjaz
        AhsanEjaz
        Participant
        March 29, 2018

        Why the heck did Adobe outsource its development to code monkeys? Worst customer support, and I'm having the same issue. This is unacceptable. We'll not be renewing our Adobe licenses any more.

        For anyone else looking for a better software, use: pinegrow.com

        We're already migrating to it, and it has much better support, for much less than this CrapWeaver.

        S
        stewartr82030806Author
        Participating Frequently
        March 5, 2018

        It is funny how this was brought up almost a year ago, and there has been no real attempt by Adobe to fix the issue despite the bug report. Adobe needs to stop outsourcing its software development to monkeys with typewriters.

        michelleh1002276
        michelleh1002276
        Participant
        February 27, 2018

        Exact same problem here. Please fix and advise.

        R
        rayates55
        Inspiring
        February 27, 2018

        Adobe tech support asked me to send them the ciphers on the server configuration. They are:

                chacha20-poly1305@openssh.com

                aes256-gcm@openssh.com

                aes128-gcm@openssh.com

                aes256-ctr

                aes192-ctr

                aes128-ctr

        Niharika Jha
        Adobe Employee
        Niharika Jha
        Adobe Employee
        March 5, 2018

        Hi,

        Can you tell us to which hosting server are you trying to connect?

        Also, if you could list down the whole list of ciphers, MACs and KexAlgorithms supported by your server- we could debug this issue better.

        Regards,
        Niharika Gupta
        Adobe Dreamweaver

        C
        charlies83911665
        Participant
        January 1, 2018

        Is there something similar for DW 2018

        B
        brenttonfuller
        Participant
        October 30, 2017

        I am experiencing this issue. I have tried removing the ssh_host file and I've tried pinging the server (which timed out every time). I am using Adobe CS6 for a Windows PC.

        S
        Softwaremieteistscheisse
        Participant
        August 30, 2017

        Adding my 2c worth... I have the very same problem (using Mac 10.12.6, CC 2017.5 build 9878)

        - accessing the sftp server via Transmit or any other sftp client that is not associated with adobe just works.

        - accessing the sftp server just stopped at some point recently.

        What worked for me - for a short period of time:

        - removed everything in the ~/Library/Application Support/Adobe folder.

        - lost all site settings

        - added one site and one sftp server

        - tested and it worked nicely

        - added one more site on the same host

        - added the sftp server in that site again

        - and poof. All sftp connection lost.

        At that point, there is no way back. seems like cc just freaks out in remembering the sftp credentials and after that point there is no way back except to kill everything in the Application Support/Adobe area. Might just be the ssh key they store there. Will test that. But basically, I can kill sftp access in CC to a server that keeps working nicely with other clients, by adding the server to two separate sites.

        [wording modified to eliminate expletives - Mod]

        S
        Softwaremieteistscheisse
        Participant
        August 30, 2017

        Ok. Tested it again and by removing the ssh_host file in ~/Library/Application Support/Adobe/Dreamweaver CC 2017/en_US/Configuration, I can restore the connectivity - at least for the moment.

        Niharika Jha
        Adobe Employee
        Niharika Jha
        Adobe Employee
        June 1, 2017

        Hi,

        There is no change in SFTP workflows in Dreamweaver for long so it should work as it was in the previous versions, can you please provide a screenshot of the server setup that you have done so that we can try the same at our end?

        Regards,

        Niharika Gupta

        Adobe Dreamweaver

        R
        rayates55
        Inspiring
        February 24, 2018

        Dreamweaver CC2018, Windows 10. SFTP connects fine with FileZilla. Identical settings do not work in Dreamweaver. The login and password are definitely correct. Used the server IP address - same result. Tried with firewall off - same result. Here's my screenshot:

        B i r n o u
        B i r n o u
        Legend
        February 24, 2018

        few weeks ago I have posted a bug concerning the same behavior... DWBETA-4151122

        Preran
        Community Manager
        PreranCommunity Manager
        Community Manager
        May 31, 2017

        Hi Stewart,

        Can you provide me with your Adobe ID, location, and phone number? To send a private message, click my name and use the Message button. We will get in touch with you for investigation.

        Thanks,

        Preran

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