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Participating Frequently
November 6, 2017
Answered

Simple: DW CC 2018 won't open

  • November 6, 2017
  • 7 replies
  • 7355 views

I've using Win10. I think the DW app is installed - I updated it yesterday. I'm signed into CC. I didn't have trouble opening DW last week. I've tried clicking on my Shortcut and, on the exe file in WinEx, and on the site's index file. Nothing seems to open the program. When I click on the Shortcut in Programs, I get a quick "explosion," then nothing happens. Suggestions?

    This topic has been closed for replies.

    7 replies

    Participant
    December 14, 2018

    I right click the icon app and run as administrator, then a message to accept the terms appears click ok a new dreamweaver starts

    Participant
    January 29, 2018

    I also have the same issue, and as per the accepted answer, deleting the oobe folder worked but again only once

    anyone have a better fix?

    Participant
    January 12, 2018

    I have the same problem.

    BenPleysier
    Community Expert
    Community Expert
    January 12, 2018

    If you have the same problem as in the original post, this has been answered as solved. If you still have a problem, then it may not be the same as the OP's and it is better to start a new discussion explaining what the problem is.

    Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
    fal61312640
    Participating Frequently
    November 10, 2017

    Hello,

    I have the same issue, Dreamweaver won't launch.

    The process is running, and it adds more than one process if we launch more Dreamweaver.exe :

    But nothing happen.

    The only method I found is to add Dreamweaver to startup programs.

    Restart computer and Dreamweaver starts.

    Works for me.

    Community Manager
    November 10, 2017

    Hi,

    Can you try running your system in clean-boot mode and launch Dreamweaver.
    Steps to reboot in clean mode :https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows

    In case the issue still persist, please go to event viewer, select Windows logs and share a screenshot.

    Regards,

    Akshay

    Participant
    January 8, 2020

    After trying everything, installing, uninstalling, reinstalling, cleaning etc. and having a sleepless night, this was the only solution that helped. Another program is likely to prevent Dreamweaver from starting, and when I perform a clean boot it works. Thanks.

    Preran
    Community Manager
    Community Manager
    November 9, 2017

    Hi Didymus,

    Can you let us know if the solutions helped you, or if you need more assistance?

    Thanks,

    Preran

    Participating Frequently
    November 10, 2017

    Preran,

    I've tried everything.  I uninstalled and installed lower versions and other programs.  used the CC uninstaller.  Used the Cleaner tool. Nothing opens.  Not from program icons and not from the CC interface.

    This seems like an issue with the CC app itself.

    I've lost two days of work now. Please help.

    [edited by Mod. This will send a PM to Preran]

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    November 10, 2017
    Nancy OShea
    Community Expert
    Community Expert
    November 6, 2017

    Before you wipe it, right-click on desktop icon and Run As Administrator.

    Nancy O'Shea— Product User & Community Expert
    Community Manager
    November 7, 2017

    Hi,

    Please try below suggestion and see if it helps resolving the issue:

    Logout from CC and Quit CC

    Login again, relaunch Dreamweaver

    Thanks

    Participating Frequently
    November 9, 2017

    Please try below suggestion and see if it helps resolving the issue:

    Logout from CC and Quit CC

    Login again, relaunch Dreamweaver

    This solution helped once, but problem returned.

    I also tried running as administrator, but that didn't work.

    One time that I tried the solution above, I clicked on "log out" in CC and nothing happened.  It seems to be an issue with the CC app manager.

    Dreamweaver CC 2018 just won't launch.  In Task Manager, there is a background process for each time I try to launch Dreamweaver.  I also have CS6, and THAT will not launch now either. 

    This is a total productivity killer!  Please help.  Windows 10.

    Jon Fritz
    Community Expert
    Community Expert
    November 6, 2017

    I would try clearing the program cache and restoring preferences first...

    Deleting a corrupted cache file

    Unusual behavior in Dreamweaver? Try restoring preferences.

    If neither of those work, I'd use the Cleaner Tool and reinstall...

    Use the Creative Cloud Cleaner Tool to solve installation problems

    Participating Frequently
    November 10, 2017

    I tried both of these and it still doesn't work.