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Peter2035
Participant
August 25, 2017
Answered

Some files on the server may be missing or incorrect

  • August 25, 2017
  • 5 replies
  • 1111 views

I've have exported my muse project and then used Dreamweaver to edit local links as I have manually changed the file structure of my project. For example:

From:

https://www.espionagemissions.com/team-building-in-covent-garden.html

To:

https://www.espionagemissions.com/team-building-in-london/team-building-in-covent-garden.html

Despite pouring through the HTML numerous times I am till getting the same error. This issue is restricted to pages I have manually changed (as described ass above).

This topic has been closed for replies.
Correct answer Peter2035

Just for anyone else who stumbles upon this:

1. I always delete all files from FTP and from my Muse Export file and then re-export and re-upload when encountering any Muse issue. This seams to be the equivalent of turning your PC on and off.

2. I did not alter any file structure through DW(Dreamweaver) files panel, just used DW to alter links. I did everything pretty manually, such as change the page names and all corresponding links.

3. Deleting everything off the page by trial and error would be an undertaking far greater than I was willing to undertake. Also, there was nothing to suggest that changing the structure would cause any of the widgets or coding to misbehave. I have found that if Muse doesn't have a feature, you have to work pretty hard to find a work around, and the work around always involves compromise.

In the end I edited the code that prompts the users browser to display the error. Obviously, this means that if there are any issues in the future, I or any of my visitors will not be alerted.

5 replies

Peter2035
Peter2035AuthorCorrect answer
Participant
November 10, 2017

Just for anyone else who stumbles upon this:

1. I always delete all files from FTP and from my Muse Export file and then re-export and re-upload when encountering any Muse issue. This seams to be the equivalent of turning your PC on and off.

2. I did not alter any file structure through DW(Dreamweaver) files panel, just used DW to alter links. I did everything pretty manually, such as change the page names and all corresponding links.

3. Deleting everything off the page by trial and error would be an undertaking far greater than I was willing to undertake. Also, there was nothing to suggest that changing the structure would cause any of the widgets or coding to misbehave. I have found that if Muse doesn't have a feature, you have to work pretty hard to find a work around, and the work around always involves compromise.

In the end I edited the code that prompts the users browser to display the error. Obviously, this means that if there are any issues in the future, I or any of my visitors will not be alerted.

Preran
Community Manager
Community Manager
September 26, 2017

We have seen that the most common solution is to delete any third party widgets or HTML code one by one to see if they are the source of the issue. Have you tried that?

Thanks,

Peran

MikLSP
Participant
November 14, 2017

I have been having a similar problem with my site built entirely in Muse and I think I have tracked it down to the default contact form widget, nothing third party in use at all.

For now, I've just had to delete the form entirely which is obviously not ideal.

For reference, the site is TheFourthFocus.com.

Cheers.

pziecina
Legend
November 14, 2017

A little constructive feedback on your site.

I know that 'tiles' is a popular design for sites when using site creation software such as Muse, but -

when using the site on a touch screen it is almost impossible to not go directly to the linked page. The description that appears on the image only apears for a very short moment before loading the appropriate page. If you are using a widget then i would suggest either making it into a double-tap required, or asking the developer to include a javascript function to 'allow' the description to show on the first single tap, before redirecting after a short set time.

That way the touch screen user will have time to select another image/tile before going to the linked page, thus cancelling the first 'tap'.

Nancy OShea
Community Expert
Community Expert
September 25, 2017

Did you define a site folder in DW before you started moving things around in the DW Files Panel? 

Were you prompted by DW to update links?

Nancy

Nancy O'Shea— Product User & Community Expert
Peter2035
Peter2035Author
Participant
September 23, 2017

Hi Ankush, this didn't work unfortunately. Any other suggestions?

ankushr40215001
Inspiring
August 25, 2017

Hello Peter2035,

You should try deleting all the previous site files from the host server and reupload your fresh site.

Usually, these happen because new file overwriting the old files, and in due process, some files remain unchanged.

Please try and let me know how it goes.

Regards,

Ankush