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Participating Frequently
February 13, 2023
Question

Spinning wheel and slow performance on Mac Pro

  • February 13, 2023
  • 11 replies
  • 771 views

For quite a while now while I am trying to work on a HTML project on  Dreamweaver 21.3 15593Build on my 2019 Mac Pro (2.5GHZ 8-Core Intel Xeon and 32GB of RAM) with Mac OS 13.1 I am experiencing a significant lag in the program and constantly getting the rainbow wheel.

I opened 5 pages to paste some new lines (each page has about 500 lines, not something too big) it took several minutes to even open the pages. Then when I navigate from page to page I am getting the spinning wheel every time. About 5 seconds from one tab to another.

I did a test, added one new line in the code and it took 10 seconds to save it and 20-25 to exit the program.

It will take for ever to make the change to the whole project…

 

On the other hand on my M1 Pro Macbook Pro I opened 7 pages instantly and worked without any problem and no delay.

 

Any help would be extremely helpful.

11 replies

Participant
February 26, 2025

Typical, wortless Adobe Support. Dreamweaver is slow becaseu it's not being regularly updated or maintained. Yet, the license fees keep coming. 😞

Nancy OShea
Community Expert
Community Expert
February 26, 2025

This old topic is locked.

 

Please start a new topic with details about your system & workflow.

  • OS, version
  • DW version
  • Error messages, if any
  • What were you doing when the problem occurred?
  • What if any steps have you tried?  i.e. Restoring Preferences, reinstalling software...

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
February 25, 2023

To reach Online Chat, use another browser that accepts cookies, has no script blockers and no VPN enabled.

Phone support is only available M-F during normal business hours.

 

Nancy O'Shea— Product User & Community Expert
Geo ChrisAuthor
Participating Frequently
February 23, 2023

I cannot seem to find a way to communicate with them. The links are keep circle me around...

Nancy OShea
Community Expert
Community Expert
February 22, 2023

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html


Nancy O'Shea— Product User & Community Expert
Geo ChrisAuthor
Participating Frequently
February 22, 2023

Any official help would be appreciated!

Geo ChrisAuthor
Participating Frequently
February 20, 2023

Thanks, it was already disabled. Still the same.

Nancy OShea
Community Expert
Community Expert
February 17, 2023

Disable Cache.  See screenshot.

 

 

Nancy O'Shea— Product User & Community Expert
Geo ChrisAuthor
Participating Frequently
February 17, 2023

Nope, still same problem.

Nancy OShea
Community Expert
Community Expert
February 16, 2023

Could be a caching problem.  See Restore Preferences below.

https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

 

Nancy O'Shea— Product User & Community Expert
Geo ChrisAuthor
Participating Frequently
February 16, 2023

The local site is stored locally on my drive. It happens in all sites and all pages...