Inspiring

Answered

SUDDENLY first time ever cannot "PUT" or even access

Forum|Forum|7 years ago
April 23, 2018
3 replies
7032 views

I have never had to do this and cannot even upload to my site now

cuz nothing happens in response except error. Now what?

Thanks anyone !

DW 18.1 b 10155

This topic has been closed for replies.

Correct answer Kratika Agarwal

Hi,

Thanks for reporting. We are aware of this issue and looking into it.

Will update you on this thread once the bug is fixed. Thanks for your patience.

Thanks

K

Kratika Agarwal

Community Manager

Hi,

Dreamweaver 18.2 is live. It can be downloaded from creative cloud Desktop application.

This issue is fixed in 18.2 for Dreamweaver update from versions other than 18.0 to latest Dreamweaver version 18.2.

However, the issue still exist if we update Dreamweaver 18.0 to Dreamweaver 18.2.

Please refer to known issues document: Known issues in the 18.0 and 18.1 releases of Dreamweaver CC

Thanks

S

Steve ZeeeeeAuthor

Inspiring

It sounds like updating from 18.1 should solve the problem, then?

NO IT DOES NOT WORK

Jon Fritz

Community Expert

According to the release notes from Adobe, CC 18.2 only fixes some SFTP upload issues. Apparently, using a .pem file versus a .ppk file for your private key file in the Identity File field for your server info should now work.

The specific issue you started this thread about, the Keychain access pop-up, was not fixed in the CC 18.2 update, per Kratika's post and link.

K

Kratika Agarwal

Correct answer

Community Manager

Hi,

Thanks for reporting. We are aware of this issue and looking into it.

Will update you on this thread once the bug is fixed. Thanks for your patience.

Thanks

S

Steve ZeeeeeAuthor

Inspiring

It has been an entire week now and I have no access to my own site.

I dont even know what to try. Cannot upload files for clients.

DW 18.1 b 10155

Jon Fritz

Community Expert

Download the Filezilla FTP Client.

It's a free dedicated FTP program. You can make your changes in DW, then open FZ to do the upload while troubleshooting continues in DW.

If you still can't upload from FZ, it would point to an issue outside of Dreamweaver, possibly a loss of your FTP credentials on the server. If that happens, you will need to contact your hosting company.