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gifted_enthusiast98A7
Participant
January 9, 2021
Answered

System requirements

  • January 9, 2021
  • 2 replies
  • 456 views

Says I dont meet system requirements when I know I do in fact I exceed them I cant install Dreamweaver when I had it installed a few weeks ago and working I changed all of my account and had to well try to reinstall it.

    This topic has been closed for replies.
    Correct answer Ben M

    What are your system specs?  You could try running the cleaner tool if something happened with that old installation which can also cause strange issues like you are observing: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 9, 2021

    Which operating system do you have?

    Which version of DW?

     

    Does your computer exceed the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
    - https://helpx.adobe.com/creative-cloud/system-requirements.html

     

    Nancy O'Shea— Product User & Community Expert
    G
    gifted_enthusiast98A7Author
    Participant
    January 9, 2021

    here is my operating system also the version of Dreamer Weaver I tried to download is the latest one as of today.

    Processor Intel(R) Core(TM) i3-7100U CPU @ 2.40GHz 2.40 GHz
    Installed RAM 8.00 GB (7.88 GB usable)
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display

     

    Edition Windows 10 Home
    Version 20H2
    Installed on ‎7/‎23/‎2020
    OS build 19042.685
    Experience Windows Feature Experience Pack 120.2212.551.0

    G
    gifted_enthusiast98A7Author
    Participant
    January 9, 2021

    I ran the cleaner and now its working? Thanks for your quick response.

    B
    Community Expert
    Ben MCommunity ExpertCorrect answer
    Community Expert
    January 9, 2021

    What are your system specs?  You could try running the cleaner tool if something happened with that old installation which can also cause strange issues like you are observing: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    G
    gifted_enthusiast98A7Author
    Participant
    January 9, 2021

    I ran the cleaner and it fixed it thanks for your help.

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