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gifted_enthusiast98A7
Participant
Jan 9, 2021 4:02 PM UTC
Answered

System requirements

Says I dont meet system requirements when I know I do in fact I exceed them I cant install Dreamweaver when I had it installed a few weeks ago and working I changed all of my account and had to well try to reinstall it.

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    Ben MCorrect answer
    Community Expert
    Jan 9, 2021 4:48 PM UTC

    What are your system specs?  You could try running the cleaner tool if something happened with that old installation which can also cause strange issues like you are observing: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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    5 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    Jan 9, 2021 6:52 PM UTC

    Which operating system do you have?

    Which version of DW?

     

    Does your computer exceed the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
    - https://helpx.adobe.com/creative-cloud/system-requirements.html

     

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    Nancy O'Shea— Product User & Community Expert
    gifted_enthusiast98A7Author
    Participant
    Jan 9, 2021 10:48 PM UTC

    here is my operating system also the version of Dreamer Weaver I tried to download is the latest one as of today.

    Processor Intel(R) Core(TM) i3-7100U CPU @ 2.40GHz 2.40 GHz
    Installed RAM 8.00 GB (7.88 GB usable)
    System type 64-bit operating system, x64-based processor
    Pen and touch No pen or touch input is available for this display

     

    Edition Windows 10 Home
    Version 20H2
    Installed on ‎7/‎23/‎2020
    OS build 19042.685
    Experience Windows Feature Experience Pack 120.2212.551.0

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    gifted_enthusiast98A7Author
    Participant
    Jan 9, 2021 11:24 PM UTC

    I ran the cleaner and now its working? Thanks for your quick response.

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    Community Expert
    Ben MCommunity ExpertCorrect answer
    Community Expert
    Jan 9, 2021 4:48 PM UTC

    What are your system specs?  You could try running the cleaner tool if something happened with that old installation which can also cause strange issues like you are observing: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

    Translate
    gifted_enthusiast98A7Author
    Participant
    Jan 9, 2021 11:23 PM UTC

    I ran the cleaner and it fixed it thanks for your help.

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