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Known Participant
March 1, 2018
Answered

Trouble with Contact Form

  • March 1, 2018
  • 2 replies
  • 1311 views

I am having trouble with my contact form. When I click the Submit button a new email page comes up instead of the email going directly. Here is the link to my contact page.  PVII Affinity CSS/HTML5 Template: Layout 1

I'm fairly new to code writing and I just don't know what I've done wrong. Help will be appreciated.  Also, I just noticed that my contact page link doesn't look right. No idea what is going on there.


Thanks,
Tamlyn

    This topic has been closed for replies.
    Correct answer Nancy OShea

    If you're collecting names and addresses for an email list, you might want to look at MailChimp's embedded forms.   The names will automatically be added to your MailChimp mailing database. 

    Send Free Emails to Your Subscriber Lists

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    March 1, 2018

    If you're collecting names and addresses for an email list, you might want to look at MailChimp's embedded forms.   The names will automatically be added to your MailChimp mailing database. 

    Send Free Emails to Your Subscriber Lists

    Nancy O'Shea— Product User & Community Expert
    tamlyn3Author
    Known Participant
    March 1, 2018

    I will have to check with my client about that, Nancy.

    Thanks!

    Jon Fritz
    Community Expert
    Community Expert
    March 1, 2018

    Actually, nothing is going wrong, technically. What you describe is just how an HTML <form> with the mailto: attribute works. They require an installed email client on the device in order to function (the main reason we try not to use them anymore).

    It's much better to use a server side form to email script. Most hosting companies will have one available for you to use so you can avoid those problems. Doing a search in your hosting company's site should get you what you're looking for and they're usually pretty easy to set up.

    tamlyn3Author
    Known Participant
    March 1, 2018

    Hi Jon,

    Very good to know! I will check on that.

    Thanks,

    Tamlyn

    tamlyn3Author
    Known Participant
    March 1, 2018

    Unfortunately my hosting service does not offer any such code.

    Tamlyn