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Harald3621069641ct
Participant
March 20, 2024
Question

Umzug auf neuen Rechner funktioniert nicht bei DW CS 5.5

  • March 20, 2024
  • 1 reply
  • 282 views

Ich habe Dreamweaver CS 5.5 auf einem PC unter Win 10 laufen. Zudem ist eine zweite Installation auf einem Notebook, ebenfalls Win 10 vorhanden. Jetzt musste ich wegen Hardwareproblemen auf einen neuen PC mit Win 11 umziehen. Die Installation verlief problemlos. Nur die Aktivierung nicht. Da ich den Key schon zweimal verwendet habe, sollte ich ihn erst auf dem alten Rechner freigeben und dann neu aktivieren. Hier beginnt mein Problem. Die Stelle in der Software, wo ich den DW auf dem alten Rechner deaktivieren kann, habe ich zwar gefunden, aber es funktioniert nicht. Damit ist eine Aktivierung auf dem neuen Rechner nicht möglich. Mache ich was falsch oder unterstützt Adobe das nicht mehr?

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1 reply

Jon Fritz
Community Expert
Jon FritzCommunity Expert
Community Expert
March 20, 2024

You will need to contact Adobe directly and speak to a customer care specialist to request an "Activation Reset".

It's the only way I've ever seen to get around this particular problem with the handful of CS versions that still have activation servers.

You'll likely need to speak to a supervisor, as the standard representatives don't typically know what an Activation Reset is, only working with Creative Cloud products.

Click the chat icon on the bottom right to get started: https://helpx.adobe.com/contact.html 

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
March 20, 2024

 

quote

You will need to contact Adobe directly and speak to a customer care specialist to request an "Activation Reset".

By @Jon Fritz

============

 

@Jon Fritz   FYI Adobe Support can't help them.  Adobe are no longer increasing allowable activation counts on perpetual licensed titles.  Users must deactivate software from one or more of their old computers first to free up activations for use on a new computer.

More on this in the Back Room.

 

Activation Limit Reached:

https://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-sign.html

 

@Harald3621069641ct, 

Nobody should be using obsolete web software from 2010.  The web has changed too much in 14 years. See options below.


MODERN CODE EDITORS (payware, feeware & online):
-- Adobe Dreamweaver CC - https://www.adobe.com/products/dreamweaver.html
-- Codespaces (free, browser-based) - https://github.com/features/codespaces
-- Nova (Mac only, formerly called Coda) - https://nova.app/
-- Pinegrow - https://pinegrow.com/
-- Sublime Text - http://www.sublimetext.com/
-- Visual Studio Code (free) - https://code.visualstudio.com/
-- Wappler ~ Visual Web App Builder - https://wappler.io/

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
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