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Participant
May 2, 2021 5:22 PM UTC
Answered

unable to see the changes in live site

i did a test and i get: dreamweaver succesfully connected to your web server. However the changes i have made in dreamweaver are not on my live site. I called the web server Site ground and i was told it is Dreamweaver's issue. I need help

 

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    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    May 2, 2021 7:13 PM UTC

    Did you upload changed files to the correct ROOT DIRECTORY on your web server?

    If they're not in the proper root directory, nobody can see them. 

     

    Go to Site > Manage Sites to ensure your server credentials are properly defined.  If unsure, check with your web host.

     

     

    Expand your Files Panel (F8) to compare Local and Remote site files side-by-side. 

     

     

    Nancy O'Shea— Product User & Community Expert

    8 replies

    B i r n o u
    Legend
    May 2, 2021 9:05 PM UTC

    don't forget that Dreamweaver proposes to automatically upload your files when you save them. To do so, go to the site preferences, on the server tab > advanced, you have a box to check to this effect.

     

     

     

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    Nancy OShea
    Community Expert
    Community Expert
    May 2, 2021 9:46 PM UTC

    Automatic upload on SAVE is a terrible recommendation. Don't do it.  I don't care how careful one is, mistakes happen.  And accidentally uploading a damaged file to server could bring the whole site down.  

     

    To upload an open document, use Ctrl + Shift + U.

    Or open the Files Panel (F8), select files and click on the UP arrow.

     

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    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    May 2, 2021 7:13 PM UTC

    Did you upload changed files to the correct ROOT DIRECTORY on your web server?

    If they're not in the proper root directory, nobody can see them. 

     

    Go to Site > Manage Sites to ensure your server credentials are properly defined.  If unsure, check with your web host.

     

     

    Expand your Files Panel (F8) to compare Local and Remote site files side-by-side. 

     

     

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    Nancy O'Shea— Product User & Community Expert
    Participant
    May 3, 2021 7:26 PM UTC

    Hi, Apparently the ROOT DIRECTORY is not the same i put in. So ok now. 

    Interesting enough, it took several hours before it shows the changes I made after I did the root directory correction. 

    Thank you all. Appreciate your help!

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    Nancy OShea
    Community Expert
    Community Expert
    May 3, 2021 7:35 PM UTC

    Glad you got it sorted 🙂

    It's possible your hosting server is caching data on their end.  But I think it's more likely that you just need to clear your browser's cache and data.  Consult your browser's documentation for details on that.

     

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    Nancy O'Shea— Product User & Community Expert
    B i r n o u
    Legend
    May 2, 2021 5:58 PM UTC

    once you modified the files, did you upload them back to the web server ?

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