Unable to upload changes to SFTP

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My hosting site has made changes in my Manage Site from FTP to SFTP. I can assess my files, but when I try to upload my edited files, they don't upload.

Any thoughts about what I've got here in Manage Site? Should I make any edits or changes that might help me upload new files?

Thanks.

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Nancy OSheaCorrect answer

Community Expert

What is the root directory and port number that your hosting provider told you to use? It varies by hosting plan.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Correct answer

Community Expert

What is the root directory and port number that your hosting provider told you to use? It varies by hosting plan.

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Nancy O'Shea— Product User & Community Expert

Z

zetterAuthor

Known Participant

My hosting company isn't back at work until Tuesday and so I couldn't ask them about what to put in the Root Directory field, but for the heck of it, I went ahead and put public_html/ into Root Directory field and voila. It worked! Thank you!

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Nancy OShea

Community Expert

Glad you got it to work .

zetterb52424254 wrote
My hosting company isn't back at work until Tuesday...

I would look for another host. 24/7 tech support is mandatory.

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Nancy O'Shea— Product User & Community Expert

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