Updated to Dreamweaver 2020 and FTP upload stopped.

Forum|Forum|6 years ago
December 29, 2019
2 replies
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Updated to Dreamweaver 2020 and will no longer update to hosting server. Tried all FTP options and nothing worked. Checked log file and there are no log file contents. Thoughts?

How to

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K

KrumEAuthor

Participant

Thanks for the response!!

Running Windows 10. Have rebooted. Been running Dreamweaver 2019 all year with no problems. Did an in place upgrade to Dreamweaver 2020 with no error messages. Dreamweaver appears to be fully functional in editing my website's files but it does little good if am unable to upload files to the server. It is hard to diagnose problems if there is no log file. Am thinking about deleting the upgraded version and doing a new 2020 install.

Nancy OShea

Community Expert

Did you go to Site > Manage Sites and confirm that your server's FTP credentials are correctly entered?

Nancy O'Shea— Product User & Community Expert

K

KrumEAuthor

Participant

Thanks for the response!

Yes, retyped server and account information. The information did not appear to have changed during the upgrade to 2020. Message I get is that Dreamweaver is connecting to the server but the server will not allow the connection.

Message is: "The remote host actively refused the attempt to connect to it."

The FTP options in 2020 changed and tried the different settings but none seemed to work which is why i went to read the FTP Log file. Log file appears to be blank.

Nancy OShea

Community Expert

Try connecting to remote servers with a dedicated FTP client like Filezilla. If it doesn't work, contact your hosting provider. There may be a problem at their end.

Nancy O'Shea— Product User & Community Expert

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