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TekBoss
TekBoss
Participant
March 26, 2021
Question

Using Dreamweaver CC 2021 latest version. Hangs while loading.

  • March 26, 2021
  • 1 reply
  • 663 views
  1. Dreamweaver 2021 hung when opening. It said it was updating the cache and that was where it stopped. Cannot get it to do ANYTHING. Telling it to stop updating cache has no effect.
  2. Removed this version, went back to Dreamweaver 2020. Guess what? Now 2020 hangs at the exact same point.
  3. I pay a LOT of money monthly for these tools. We expect them to at least LOAD.
  4. Options please ...
    This topic has been closed for replies.

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    March 26, 2021

    How many files are in that local site folder?

     

    Did you try Restoring Preferences yet?

    https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver.html

     

     

    Nancy O'Shea— Product User & Community Expert
    TekBoss
    TekBossAuthor
    Participant
    March 26, 2021

    Thank you for the reply.

    It says "Updating the site-cache". "Counted 201 HTML, 960 total."

     

    I did NOT Reset Preferences as that does not work because  ...wait for it ... Dreamweaver is HUNG!

     

    I DID use the Clean-up tool to completely remove Dreamweaver, I rebooted, and then installed Dreamweaver again. The problem remains.

     

    Windows 10 Pro
    Verion 2004
    Installed on 7/31/2020
    OS build 19041.867
    Windows Feature Experience Pack 120.2212.551.0

    64-Bit , x64 processor
    32GB Ram
    Intel Core i7-8700 CPU @ 3.20GHz

     

     

    TekBoss
    TekBossAuthor
    Participant
    March 26, 2021

    OK For anyone else having this problem, here is how to correct it.

     

    After re-installing, or updating or whatever, and trying to launch Dreamweaver 2021, whne the Pop-up show sthat it is trying to update the site-cache, walk away for about 45-60 minutes (or longer if necessary). Evenetually Dreamweaver will load.

     

    Once it load sand is no longer stuck, you MUST dlete all the sites in your Site Manager. Remove every one. Then you can re-add the sites and it will actually work.

     

    Good luck!

     

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