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Mathew16E5
Participant
February 8, 2021
Question

Using Dreamweaver CC 2021 latest version. Hangs while loading for hours, then crashes.

  • February 8, 2021
  • 4 replies
  • 3878 views

Dreamweaver hangs while loading. Sometimes says Loading Site Cache but not always. Using very little CPU, some netword. Files are on remote server through VPN. It has always been slow but this is catastrophic.

Should I uninstall and reinstall?

This topic has been closed for replies.

4 replies

BenPleysier
Community Expert
BenPleysierCommunity Expert
Community Expert
May 12, 2022

I work on local files that are automatically uploaded to OneCloud. This is a system that is faultless.

Wappler is the DMXzone-made Dreamweaver replacement and includes the best of their powerful extensions, as well as much more!
B i r n o u
Community Expert
B i r n o uCommunity Expert
Community Expert
May 12, 2022

well, here at the studio, our local files are necessarily deposited on a shared space, simply because we work as a team, and having each of us to have our own local files is a concept that on the one hand becomes unmanageable (too many synchronization steps), unthinkable (too many projects), ... and above all ... above all ... it works well that way.


The only one to cause problems in an erratic way, is DW... which sometimes starts to enter infinite loops, undertakes incomprehensible latencies, in short, it stalls... and then suddenly returns to normal...


but in summary... the fact that DW can only work on C... (if it's in his prerogatives), puts him in a unipersonal, individual work flow... out of a real team work.

    D
    dandugan1
    Participant
    February 11, 2021

    I updated DW 21.1 and on launch it hangs with the message "updating site cache" and spinning busy symbol. Mac Pro (late 20130, Mac OS 10.15.7. My site files are local.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    February 11, 2021

    What happens when you hit the stop button?

    File Caching isn't all that important.  You can disable caching from your site definition settings.

     

    DW typically works best when your local site folder resides on the primary hard drive, not networked or cloud drives.

     

    Nancy O'Shea— Product User & Community Expert
      D
      dandugan1
      Participant
      February 12, 2021

      Dear Nancy, thank you for your reply.

      Hitting the stop button does nothing, the spinning pizza continues.

      I think I found the cache folder--in Dreamweaver 2021>Configuration. What if I just delete it? Will DW forget all the site login data?

      I have three sites; the folders reside on a Drobo array connected by Thunderbolt. I could move them to the system drive, but initially DW wouldn't know where they were, right?

      -Dan

      B
      Community Expert
      Ben MCommunity Expert
      Community Expert
      February 9, 2021

      Which files are on a remote server? Your local site? Your testing server?  Reinstalling software won't help connecting to a remote connection as it sounds this is a remote server issue.  Can you try loading up a local site and see if you experience the same issue?

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        February 9, 2021

        What do you mean by files are on remote server VPN?  You should be working with a local site folder that resides on your primary hard drive, not a networked our cloud drive.  DW is incapable of caching and editing remotely hosted files.

         

        If I'm misunderstanding the problem, please feel free to update this post with more information about your computer system, OS, workflow, etc...

         

        Nancy O'Shea— Product User & Community Expert
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