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Joshua Gindy
Participant
October 12, 2021
Question

Weird scrolling bug with Submission form

  • October 12, 2021
  • 2 replies
  • 160 views

Hey guys,

 

Im just reaching out to see if I can get a fix for this weird bug im having.

 

I am making a web app which contains a feedback/submission form.

 

For whatever reason, when testing the form out in chrome, whenever I click on the text box to type up some text or even hit the 'Submit' button, the whole app just freezes up and refuses to let me scroll. This happens in Chrome, safari, in a phone emulator Chrome extension, and even on my actual mobile phone.

 

Has anyone had the same issue or perhaps a similar one?

 

Thanks!

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 12, 2021

    Too much guesswork without seeing the actual code you're using. But I can honestly say that my forms work on my server without causing browsers to hang. 

     

    Something is likely broken in your form and/or processing script that powers it.   Where did you get it?

     

    Emulators are rarely accurate.  It's always best to test on REAL web devices from the actual hosting server on which the site will be viewed.

     

    Nancy O'Shea— Product User & Community Expert
      Jon Fritz
      Community Expert
      Jon FritzCommunity Expert
      Community Expert
      October 12, 2021

      Locking up on Submit would lead me to thinking there's something confusing the testing server in your form script. 

      Locking up while typing in a text field is a different story though. I don't recall ever having that happen before. Is the code clean/valid? Run the validator and clean up any structural errors it finds: https://validator.w3.org/nu/ 

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