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Participant
January 25, 2021
Question

Why does Dreamweaver suddenly need AAM for it to work?

  • January 25, 2021
  • 2 replies
  • 136 views

Last year in November I started a course in which we had to learn the ins and outs of Dreamweaver. It was already installed on the pcs when we walked into the classroom. We had to choose "install activated version" and then "sign in later" option and didn't see any indication that it was a 30-day trial version. I didn't see a Creative Cloud Desktop app either. We were using the 2015 version and I downloaded online to use on my laptop a home. It was working fine and back then I didn't even know the CC Desktop app or AAM even existed. A few weeks ago I got a new laptop and now when I try to run Dreamweaver 2015, it says the AAM is corrupted or missing and I need to reinstall it. I installed AAM and now when I open DW it reminds me that I'm using a trial version. My main concern is that I don't want AAM and the CC Desktop app because they consume of my laptops memory. Why do I need them now when I didn't need them back when I was using DW on my old laptop and workstation in class? 

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2 replies

Nancy OShea
Community Expert
Community Expert
January 25, 2021

I should also mention that you cannot transfer old apps to a new computer.  You must run the installation routine or it won't work. 

 

I'm assuming you have a valid ID and password to a paid Creative Cloud plan that you purchased yourself or through your school.

 

1. Run the Adobe Cleaner tool below to remove old CC software.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

2. Restart computer.

3. Log-in to your account.  Download & install Creative Cloud followed by Dreamweaver.  See link below for details.

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
January 25, 2021

Creative Cloud software is not optional.  It's required to install, uninstall, update and manage your subscription. Without it, you can't use the software.   Simple as that.

 

Also 2015 is no longer offered by CC desktop app.  Only the current 2021 and previous 2020 releases are available for installation.  Adobe prefers that all customers use the latest software and OS, no more than 2 versions back.

 

Please see system requirements below.  For best results, ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one.
- https://helpx.adobe.com/creative-cloud/system-requirements.html

Post back if you still have questions.

 

Nancy O'Shea— Product User & Community Expert