Hello, I'm not exactly sure what to do, I want to use the Extract feature in Dreamweaver but I can't..I keep seeing "Hi! Welcome to Extract.Loading" .. Adobe was purchased through my work place...I do not use the cloud to sign in.. What can I do to use this feature? Thanks

R

reubens25031175

Participant

There is an option called sync settings on the top right > Sync Now. I think that might help

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willemplaisier

Participant

Same here.

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lnayal

Community Manager

Hi DesignEffects,

Can you check if sync settings are working fine for you? If not, then please try following steps

1. Go to DW menu Help > signout(xxx@adobe.com)

2. Quit Dreamweaver

3. Launch Dreamweaver after a pause of 1 min

4. sign in again and check Extract panel

Let us know if this worked for you.

thanks,

Lalita

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willemplaisier

Participant

Hi Inayal,

I saw this advice already on this topic so I tried that first. Sorry, no effect.

When I open DW I can see a few seconds the 'extract icon ' (the layers with the arrow up) but this disappears and the extract box remains empty. No navigation or so available...

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kylet99185175

Participant

This is how my Extract panel looks like. There doesn't seem to be any options at all! As you can see, I do have an HTML page open.

I am running CC on a PC.

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carsco2021

Participant

I'm having the same problem with the Extract screen completely grayed out. Nothing. I tried loggin in, quitting DW and then logging back in with no luck. Attached is a screen shot of the Extract panel and preferences. Any suggestions?

Thanks.

Joe

Preran

Community Manager

For all the people here that are having this issue, send us your Adobe ID, location, and phone#. We will get in touch with you for investigation. To send your message, click my picture, and use the Message button.

Thanks,

Preran

jessicak1965

Participant

I am just now checking out Dreamweaver, after not using it for a long time, and while I love the extract feature, or at least the thought of it, I am having the same issue as the above. Please Help

Sincerely,

Jessica

S

sarnajo

Participating Frequently

I am having the same problem. I downloaded version 6 and signed out and back in, as well as restarted. The extract panel is still not working. What else can I do?