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What if deleting the cache file doesn't solve the problem?

Sometimes, deleting the cache file is not sufficient, and you need to delete your personal configuration folder in its entirety. Alternatively, you can rename the folder so that Dreamweaver can create a new version. WARNING: Do not confuse your personal configuration folder with the main configuration folder in Program Files in Windows or Applications on a Mac. You should never touch the main configuration folder unless you really know what you're doing.

What happens if you delete your personal configuration folder?

Deleting your personal configuration folder might sound like a draconian measure, but it's nothing to worry about. Dreamweaver automatically creates a new configuration folder with all the default settings the next time you launch the program. Deleting the personal configuration folder does NOT affect your site definitions. They are stored elsewhere. The only real disadvantage of deleting the folder is if you have extensively customized Dreamweaver, or if you have installed a lot of extensions. If you don't want to lose all your changes, simply rename the folder to something like configuration_old. Dreamweaver will still create a new configuration folder the next time you launch the program. You can then selectively copy individual files/folders from configuration_old to the new configuration folder. However, you should be aware that doing so might reintroduce the same problem that led you to delete or rename the folder in the first place. Sometimes, it's better to start with the defaults, and make changes only when you really need them.