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Participant
Jul 18, 2021 2:59 AM UTC
Answered

Wrong adobe id on starting Dreamweaver

When I run Dreamweaver Adobe thinks I am xxxx .com but I am xxxxx.com' I inadvertantly started to create another profile when I was trying to fix a password issue. I can see no way to start Dreamweaver using Adobe id of xxxxx.net

 

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Ben MCorrect answer
Community Expert
Jul 18, 2021 1:22 PM UTC

Open the Creative Cloud App, sign out. Then sign in with your other credentials before starting DW.  You should be signed in under your correct credentials at that point.

5 replies

Nancy OShea
Community Expert
Community Expert
Jul 18, 2021 7:46 PM UTC

Hi @Paracelsus19884745,

It's unclear if you're asking about your Creative Cloud log-in ID or your Site Definition settings in Dreamweaver or something else.  

 

If the former, see the answer by @Ben M about logging-out of Creative Cloud desktop app and logging-in again with your correct user  ID and password.   If the latter, you can change your site definition settings by going to Site > Manage Sites and entering the correct server-log-in details.  See screenshot. If you're not sure what server settings to enter, contact your web hosting provider for details.

 

 

If for some reason your paid Creative Cloud plan is reverting to trial mode, see the link below.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Hope that helps. 

 

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Nancy O'Shea— Product User & Community Expert
Ben MCommunity ExpertCorrect answer
Community Expert
Jul 18, 2021 1:22 PM UTC

Open the Creative Cloud App, sign out. Then sign in with your other credentials before starting DW.  You should be signed in under your correct credentials at that point.

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Participant
Aug 1, 2021 1:12 AM UTC
Thanks Ben. I eventually got this sorted out.

/jkw
*James K Wood*
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selondon
Community Expert
Community Expert
Jul 18, 2021 6:19 AM UTC

It's best to contact Adobe directly as these are mainly users forums. Also, it's best not to include your email address on these forums.

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Participant
Jul 18, 2021 7:15 PM UTC
What is the best way to contact Adobe directly?
*James K Wood*
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