Skip to main content
Participant
July 18, 2021
Answered

Wrong adobe id on starting Dreamweaver

  • July 18, 2021
  • 3 replies
  • 372 views

When I run Dreamweaver Adobe thinks I am xxxx .com but I am xxxxx.com' I inadvertantly started to create another profile when I was trying to fix a password issue. I can see no way to start Dreamweaver using Adobe id of xxxxx.net

 

(Thread renamed to remove personal information by Moderator and moved to correct forum)

This topic has been closed for replies.
Correct answer Ben M

Open the Creative Cloud App, sign out. Then sign in with your other credentials before starting DW.  You should be signed in under your correct credentials at that point.

3 replies

Nancy OShea
Community Expert
Community Expert
July 18, 2021

Hi @Paracelsus19884745,

It's unclear if you're asking about your Creative Cloud log-in ID or your Site Definition settings in Dreamweaver or something else.  

 

If the former, see the answer by @Ben M about logging-out of Creative Cloud desktop app and logging-in again with your correct user  ID and password.   If the latter, you can change your site definition settings by going to Site > Manage Sites and entering the correct server-log-in details.  See screenshot. If you're not sure what server settings to enter, contact your web hosting provider for details.

 

 

If for some reason your paid Creative Cloud plan is reverting to trial mode, see the link below.

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Hope that helps. 

 

Nancy O'Shea— Product User & Community Expert
Ben MCommunity ExpertCorrect answer
Community Expert
July 18, 2021

Open the Creative Cloud App, sign out. Then sign in with your other credentials before starting DW.  You should be signed in under your correct credentials at that point.

Participant
August 1, 2021
Thanks Ben. I eventually got this sorted out.

/jkw
*James K Wood*
selondon
Community Expert
Community Expert
July 18, 2021

It's best to contact Adobe directly as these are mainly users forums. Also, it's best not to include your email address on these forums.

Participant
July 18, 2021
What is the best way to contact Adobe directly?
*James K Wood*