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Dmitriy_Usanin
Dmitriy_Usanin
Participant
Feb 7, 2017 10:13 AM UTC
Question

Adobe Configurator installer failed to initialize

Downloaded Configurator 4  from labs, tried to install, but get a message that "iinstaller failed to initialize". 

Mac Os Sierra 10.12.3. MacBook Pro.

Photoshop CC ver. 2017.0.1 (x64)

I have Adobe Flash Player, Java Runtime Environment  and Adobe Application Manager , using it fine with related applications, so that shouldnot be an issue. There is no log-file in library/logs/adobe/installers which included text "adobe configurator".

And i can't install Adobe Support Advisor, because Extension Manager does not work .

Any ideas?

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8 replies

Ten A
Community Expert
Ten ACommunity Expert
Community Expert
Feb 9, 2017 12:06 AM UTC

Unfortunately, Photoshop CC 2017 dosen't support flash based extensions made by Configurator 4.

After Photoshop CC2014, Adobe stop to support flash based extensions. If you want to make extensions for PS CC2017, You can read as reference HTML based extensions articles in below.

https://github.com/Adobe-CEP

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Participating Frequently
Feb 7, 2017 10:46 AM UTC

Run that installer from command line.

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Dmitriy_Usanin
Dmitriy_UsaninAuthor
Participant
Feb 7, 2017 11:43 AM UTC

i have just tryed to run installer from command line. The result is the same:

"iinstaller failed to initialize"

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Participating Frequently
Feb 7, 2017 12:55 PM UTC

Have you tried that way? By going to Install.app/Contents/MacOS?

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