Adobe Exchange Publisher account broken – plans not loading, app pages crash
I am an Adobe Exchange publisher with already published paid ZXP extensions:
https://exchange.adobe.com/apps/cc/204619/social-exporter
https://exchange.adobe.com/apps/cc/204633/effect-remover-pro
My Adobe account is currently broken:
- Adobe Account shows "Unable to load plans"
- Exchange app pages show: "Something went wrong and the Details app crashed"
- Adobe support says I have no paid products, which is incorrect for a publisher
This is clearly an ACCOUNT ENTITLEMENT / SYNC issue.
Please escalate this to the Adobe Exchange / Commerce team to resync my account.
This issue is blocking me from managing and accessing my published Exchange listings.
