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oleksiim29727441
oleksiim29727441
Participant
May 12, 2017
Answered

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  • May 12, 2017
  • 2 replies
  • 2819 views

Hi, All!

I'm experiencing an issue with uploading a new patch to Adobe Exchange portal. I have an addon in the private mode. Usually it takes 2 minutes but now it's been processing 36 hours and it's not going to finish. It's showing the same on the different computers. Something is wrong with it. How can I stop it and try again? It's preventing me from uploading new versions.

My last discussion was modified by some reason so I'm not able to reply to it. That's why I created a new one. Also I can't create a discussion in the Adobe Exchanges, it doesn't allow me.

This topic has been closed for replies.
Correct answer rfatima

Can you confirm if you are still facing this? This has been fixed.

-Rabab

Adobe Addon Vetting/Support

2 replies

thevoltmaster
thevoltmaster
Participant
July 17, 2017

Im having this issue as well. Ive sent an email to avetting@adobe.com but havent heard back yet. Im wondering if this is a signing problem on my end, or if this a problem on Adobe's end. The ZXP tool told me the sign was successful, however I had to sign using a new digicert timestamp and im wondering if that has broken my signing procedure

rfatima
rfatima
Participating Frequently
July 18, 2017

We are working on this on priority, for any such case kindly mail at avetting@adobe.com with your publisher name.

Thanks,

Rabab

qwerwqer
qwerwqer
Known Participant
September 19, 2017

This has happened to me as well, on a patch to an existing extension. I've published twice successfully in the past week, and it's the same packaging and signature, so I don't think it's anything to do with my ZXP.

I emailed avetting@adobe.com - is that still what we're supposed to do?

https://exchange.adobe.com/addons/products/19853

This is the live page for the extension, and 1.22.2 has been hung up now in analysis for many hours.

rfatima
rfatimaCorrect answer
Participating Frequently
May 18, 2017

Can you confirm if you are still facing this? This has been fixed.

-Rabab

Adobe Addon Vetting/Support

oleksiim29727441
oleksiim29727441Author
Participant
May 18, 2017

Yes, it's been fixed.

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