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Participating Frequently
October 31, 2019
Answered

Anastasiy’s Extension Manager??

  • October 31, 2019
  • 5 replies
  • 30429 views

I have tried Anastasiys Extension Manager, Adobe exchange and any other way I can find to install an Adobe extension (remove,bg). I havd had no issues on my desktop or other systems. This installer says that I have no Adobe products installed, well, taht's just not the case.

The issue is, I cannot get it to install on my laptop. I have uninstalled all Adobe software, cleaned the registry and reinstalled it; I have uninstalled and reinstalled the extension managers; Downloaded new versions, check and updaed all software...

I still cannot get this supid extension installed.................

I've tried tech support for the installer, and of course there is no support, except for here, for the Adobe producs.

Any ideas?

Correct answer seriouswiggles

Hello! I had this very same problem and it took me ages to figure out but I think I finally cracked it. The solution for me was to open up the Creative Cloud app and uninstall ExtendScript Toolkit CC and Extension Manager. Those apps are outdated and no longer supported by Adobe but I had them on my machine from previous years. After that all of the proper products showed up in Anastasiy's Extension Manager and I was able to install extensions again. Hope this is helpful to someone else.

5 replies

seriouswiggles
seriouswigglesCorrect answer
Inspiring
August 7, 2020

Hello! I had this very same problem and it took me ages to figure out but I think I finally cracked it. The solution for me was to open up the Creative Cloud app and uninstall ExtendScript Toolkit CC and Extension Manager. Those apps are outdated and no longer supported by Adobe but I had them on my machine from previous years. After that all of the proper products showed up in Anastasiy's Extension Manager and I was able to install extensions again. Hope this is helpful to someone else.

Ten A
Community Expert
Community Expert
November 2, 2019

Anastasy's Extension Manager seems not to work correctly.
Are you already try to troubleshooting in Adobe Exchange?
In some cases, can recovery uninstall the extension and reinstall it before sync your Creative Cloud.
However, Here is another solution that perfect manual way.

1. Download zxp installer file.
2. Extract downloaded installer and you will get an extension projects folder.
3. Move it to appropriately place.
    Win: C:\Users\<USERNAME>\AppData\Roaming\Adobe\CEP/extensions
    Mac: ~/Library/Application Support/Adobe/CEP/extensions
4. Restart your applications.

 

You can use the below script in InDesign when you want to extract your zxp installer file.

* The only InDesign has the ability to unpackage zxp file.

(function(){
var f = File.openDialog("Please select your zxp installer file.");
f.fsName.match(/(.+?)(\.zxp)/);
var fdr = new Folder(RegExp.$1);
if (!fdr.exists) fdr.create();
else return;
app.unpackageUCF(f, fdr);
})();

 

Nancy OShea
Community Expert
Community Expert
November 1, 2019

Which operating system?

Which software and version?

Does your computer user profile have full administrative level permissions?

 

Nancy O'Shea— Product User & Community Expert
Fotog4Author
Participating Frequently
November 1, 2019

I am the only account on my Windows 10 machine. I have full Admin rights.

I have Photoshop CC 2019, LR, BR, etc. all installed.

Everything as the latest updates.

 

Nancy OShea
Community Expert
Community Expert
October 31, 2019

I don't know if Anastasiy is still being supported.  It stopped working for me a long time ago.

I switched to the free EXMan from DMX Zone.  This works with all extensions I've tried. 

https://www.dmxzone.com/go/22670/dmxzone-extension-manager-for-dreamweaver/

 

Nancy O'Shea— Product User & Community Expert
Fotog4Author
Participating Frequently
November 1, 2019

Hey Nancy, not even that program detects the Adobe software. I'm gettin gteh message taht "No Supported Application Detected"...
AAARRRGGGHHH........................

Raiderdre
Participant
April 10, 2020

I feel your pain, ive been arguing with those ppl for a week now. Everything they tell me to do doesnt work i asked them to call me since they are only 20 mins away and no call yet. Just a emailed that kinda pissed me off I feel there is no more support for this software i would never reccomend this software to anyone.

Ten A
Community Expert
Community Expert
October 31, 2019

If you had removed Adobe products, Your system doesn't have the extensions directory and the manager can not find appropriately place to install. 

Fotog4Author
Participating Frequently
October 31, 2019

OK, I had omitted that I had reinstalled everything.