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Damwykm
Participant
May 26, 2022
Question

ClearSight plugin from Visuality Technologies does not Work at all

  • May 26, 2022
  • 1 reply
  • 183 views

Hello,

 

I have recently purchased the clear site plugin from visuality technologies and it does not work at all. I talked to tech support they said I need to install an older version of Adobe premiere which I did 22.0 and it still does not work. I have called Adobe support over five times they always just hang up on me. I've emailed two different email addresses I've gotten no reply back. Adobe has horrible customer support all outsource to India. All I want is a refund for a plug-in I paid for that does not work at all. And cost $90. I need a refund ASAP this is ridiculous.

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    1 reply

    D
    DamwykmAuthor
    Participant
    May 27, 2022

    That's is the "ClearSight" plugin by "Visuality Technologies."

    erinferinferinf
    Adobe Employee
    erinferinferinf
    Adobe Employee
    May 31, 2022

    Hi, sorry to hear that.


    I reached out to the Adobe Support team. You may need to reach out directly to the developer for a refund, the contact information is on the developer's page here: https://exchange.adobe.com/creativecloud.partner.0015Y00002hAW9IQAW.html

     

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