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Participant
August 16, 2025
Question

Epidemic sound plugin not installing

  • August 16, 2025
  • 1 reply
  • 260 views

Extension License damaged

I cant install extensions usinmg creative cloud desktop and when i tried using extenstion manager 

i still get an error code

 

adobe error code 604

    1 reply

    erinferinferinf
    Adobe Employee
    Adobe Employee
    August 19, 2025

    There's a link on the plugin's listing page to their support page: https://support.epidemicsound.com/

     

    I'm able to install it successfully, but I'm on macOS Sequoia 15.5, and I'm using Creative Cloud desktop app 6.7.0.278

     

    I'd try updating Creative Cloud desktop app.

    There's also a current Windows bug where you may need to run Premiere Pro once as an admin before plugins will install. A fix is coming in the next Creative Cloud desktop app update. However, the people experiencing that bug aren't getting the error code you got.