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intelligencebana1191669
Inspiring
November 6, 2017
Answered

Extension still in (Submitted) status after 2 weeks - is this expected?

  • November 6, 2017
  • 2 replies
  • 681 views

Following Adobe CC 2018, our add-on was impacted by some core changes to node.js handling in the software. We therefore did an update of our add-on and submitted it for publication in the exchange. It has been sitting as Submitted status for 2 weeks now. There is no action pending on my end, and there doesn't seem a way for me to act on it from the producer portal.

1.4.6 (Submitted)(Auto-Publish)

Is this expected? Any particular action advised?

I emailed avetting@adobe.com​ as suggested by another user in a different thread.

https://www.adobeexchange.com/partners/456993/products/18435/patches/39881

This topic has been closed for replies.
Correct answer intelligencebana1191669

Thanks Trevor, I had posted there earlier and someone suggested I posted in that other one for extension developers instead.

I can see that Jonathan responded in the other thread.

6. Re: I have submitted an add-on update over 2 weeks ago to the Adobe Producer Portal and it is still pending

Jonathan FermanAdobe Employee

Jonathan Ferman Employee Nov 6, 2017 10:47 AM (in response to IntelligenceBank Adobe)

CC 2018 support as well as technical version support is due to go live on November 7th, that is when we will publish any patches specifically for CC 2018. Some partners had urgent fixes to get out and not just 2018 support and for those we already published. I think the mistake we made here is not telling anyone submitted so it just looked like we were ignoring the updates. For that I apologize. We are busy working on a new website in 2018 and also considering changing or even removing the vetting process. Feedback on that is welcome but I would like to apologize for the lack of communication on your patch submission.

Jonathan

2 replies

A
Adobe Employee
AnkMaan
Adobe Employee
November 7, 2017

Vetting Process of your product has already been completed. We are waiting for the latest release of the producer portal that will include 2018 compatibility on UI as well. Once the release is done we will publish your products by adding 2018 compatibility on UI for it as you have observed that you did not get 2018 version option in compatibility section drop down while submitting the patch.

Regards,

Adobe Exchange Vetting

Trevor:
Trevor:
Legend
November 6, 2017

Moved to Adobe Exchange (where the post belongs)

I
intelligencebana1191669AuthorCorrect answer
Inspiring
November 6, 2017

Thanks Trevor, I had posted there earlier and someone suggested I posted in that other one for extension developers instead.

I can see that Jonathan responded in the other thread.

6. Re: I have submitted an add-on update over 2 weeks ago to the Adobe Producer Portal and it is still pending

Jonathan FermanAdobe Employee

Jonathan Ferman Employee Nov 6, 2017 10:47 AM (in response to IntelligenceBank Adobe)

CC 2018 support as well as technical version support is due to go live on November 7th, that is when we will publish any patches specifically for CC 2018. Some partners had urgent fixes to get out and not just 2018 support and for those we already published. I think the mistake we made here is not telling anyone submitted so it just looked like we were ignoring the updates. For that I apologize. We are busy working on a new website in 2018 and also considering changing or even removing the vetting process. Feedback on that is welcome but I would like to apologize for the lack of communication on your patch submission.

Jonathan

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