Skip to main content
danf54117184
Known Participant
Apr 12, 2017 10:00 PM UTC
Question

How do I delete a retracted extension?

I have an extension that I uploaded a while ago, but have since retracted. I'm now ready to upload the new version, but I can because the package name is taken by the old version. If I navigate to the old version (by going to My Products, and ticking the "show retracted" box), and then click on the old version, this is all I see:

As you can see, there's no delete button along the top, like there is for a draft. Does this mean that extensions that have already been published can't be deleted? How can I completely delete this old version?

Thanks

This topic is closed to new replies. Start a new post to keep the conversation going.

10 replies

Jonathan Ferman
Inspiring
Apr 12, 2017 10:59 PM UTC

Hi Dan,

Can you tell me your publisher name and the retracted product name and I will look into it for you.

Thanks,

Jonathan

Translate
danf54117184
Known Participant
Apr 13, 2017 1:37 AM UTC

Sure. Publisher name is The Diner Music, and there are two retracted extensions. One is called The Diner, the other is The Diner: Music Search, which has the bundle id com.thedinermusic.thediner (which is what I would like to reuse to upload the new one).

Translate
rfatima
Participating Frequently
Apr 26, 2017 5:39 AM UTC

Hi Dan,

We need your confirmation, should we move ahead to delete Diner:Music search or The Diner one?

Rabab

Adobe Addon Vetting/Support

Translate