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danf54117184
Known Participant
April 12, 2017
Question

How do I delete a retracted extension?

  • April 12, 2017
  • 1 reply
  • 2086 views

I have an extension that I uploaded a while ago, but have since retracted. I'm now ready to upload the new version, but I can because the package name is taken by the old version. If I navigate to the old version (by going to My Products, and ticking the "show retracted" box), and then click on the old version, this is all I see:

As you can see, there's no delete button along the top, like there is for a draft. Does this mean that extensions that have already been published can't be deleted? How can I completely delete this old version?

Thanks

This topic has been closed for replies.

1 reply

Jonathan Ferman
Community Manager
Community Manager
April 12, 2017

Hi Dan,

Can you tell me your publisher name and the retracted product name and I will look into it for you.

Thanks,

Jonathan

danf54117184
Known Participant
April 13, 2017

Sure. Publisher name is The Diner Music, and there are two retracted extensions. One is called The Diner, the other is The Diner: Music Search, which has the bundle id com.thedinermusic.thediner (which is what I would like to reuse to upload the new one).

rfatima
Participating Frequently
April 26, 2017

Hi Dan,

We need your confirmation, should we move ahead to delete Diner:Music search or The Diner one?

Rabab

Adobe Addon Vetting/Support