Skip to main content
HNINEcracker9
HNINEcracker9
Participant
January 24, 2018
Answered

It's shown that message "We're sorry, but something went wrong." and I can't edit my information.

  • January 24, 2018
  • 2 replies
  • 1290 views

Hello.

I want to modify some information of the add-on published as private.

So I pushed the following button.

but the following message is displayed and it can not be edited.

And I tried to delete my product. but I couldn't.

Let me know how I can delete my product or how I can resolve the problem.

Thank you.

This topic has been closed for replies.
Correct answer AnkMaan

That's right.

Please let me know when it is resolved.

Thank you.


We are still working on this. It seems you tried to edit the metadata again please confirm. Also, share your product icons along with the details like this is featured images and this is preview image 1,2,3 and so on.You can follow up on this issue with us via avetting@adobe.com

2 replies

A
Adobe Employee
AnkMaan
Adobe Employee
January 25, 2018

Hello,

Please share some details about your product like the product name or the link. Also, share your producer number https://www.adobeexchange.com/partners/XXXX/products where XXXX is your producer number. We will look into the issue and will update you.

You can contact us on avetting@adobe.com for any query or concern.

Regards,

Adobe Exchange Vetting

    HNINEcracker9
    HNINEcracker9Author
    Participant
    January 25, 2018

    Thank you for your quick answer.

    My producer number is 579201.

    (https://www.adobeexchange.com/partners/579201/products

    if you need other information, apply to me.

    Best Regards,

    A
    Adobe Employee
    AnkMaan
    Adobe Employee
    January 25, 2018

    Just wanted to confirm your product name: Cracker9 UnitConverter 1.0.0

    If it is so please, provide us some time to handle this issue.

    Regards,

    Adobe Exchange Vetting

      Ten A
      Community Expert
      Ten ACommunity Expert
      Community Expert
      January 25, 2018

      You can manage your product in Exchange portal.

      Here is an example of my product. If you want to make it private, click the sharing tab and manage private groups.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices