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Stefan Riedmann
Stefan Riedmann
Inspiring
August 15, 2018
Answered

Logile 'CEPHtmlEngine8-....' almost empty

  • August 15, 2018
  • 1 reply
  • 1091 views

Hello!

While I can see all console logs in the debugger (Chrome), the log file just contains this data (Illustrator on Windows).

CEPHtmlEngine8-ILST-22.1.0-com.ciclosoftware.myextension.log

[0815/104744.558:ERROR:child_thread_impl.cc(762)] Request for unknown Channel-associated interface: ui::mojom::GpuMain

On my Mac it seems fine, I don't understand.

It's important to me to be able to analyse this file on my user's computers.

Best regards,

Stefan

This topic has been closed for replies.
Correct answer erinferinferinf

Hi Stefan!

I will ask the CEP team or the Illustrator team to help you out.

Have you tried the following?

1. Set HKEY_CURRENT_USER\SOFTWARE\Adobe\CSXS.8\LogLevel to 6

2. You can find logs here C:\Users\userName\AppData\Local\Temp\CEPHtmlEngine9-ILST-22.1.0-com.adobe.yourExtensionName.extension.log)

I was helping another user and the engineering team suggested this, but they other user was on CEP 9 (currently in the prerelease) and

Illustrator 23:

HKEY_CURRENT_USER\SOFTWARE\Adobe\CSXS.9\LogLevel to 6

(You can find logs here C:\Users\userName\AppData\Local\Temp\CEPHtmlEngine9-ILST-23.0.0-com.adobe.yourExtensionName.extension.log)

1 reply

Stefan Riedmann
Stefan RiedmannAuthor
Inspiring
August 22, 2018

Hello Adobe?

This is quite important for any Extension development! And for sure there's more people and users affected!

Please look into this! We need to analyse users' logs! Even on Windows!

Gratefully!

Stefan

erinferinferinf
Adobe Employee
erinferinferinfCorrect answer
Adobe Employee
August 22, 2018

Hi Stefan!

I will ask the CEP team or the Illustrator team to help you out.

Have you tried the following?

1. Set HKEY_CURRENT_USER\SOFTWARE\Adobe\CSXS.8\LogLevel to 6

2. You can find logs here C:\Users\userName\AppData\Local\Temp\CEPHtmlEngine9-ILST-22.1.0-com.adobe.yourExtensionName.extension.log)

I was helping another user and the engineering team suggested this, but they other user was on CEP 9 (currently in the prerelease) and

Illustrator 23:

HKEY_CURRENT_USER\SOFTWARE\Adobe\CSXS.9\LogLevel to 6

(You can find logs here C:\Users\userName\AppData\Local\Temp\CEPHtmlEngine9-ILST-23.0.0-com.adobe.yourExtensionName.extension.log)

    Trevor:
    Trevor:
    Legend
    August 22, 2018

    See Setting Cep Debug Mode and Log Level the Easy Way | Creative-Scripts.com for an easy way to do it.

    My CSTK In Adobe App Console and Development Tool | Creative-Scripts.com has a clickable method.

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