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Participant
June 16, 2019
Question

LR Plug-ins: My Exchange login

  • June 16, 2019
  • 1 reply
  • 397 views

Purchased plug-in through Adobe Exchange: Photo Upload from New P Products for LR Classic on Windows 10. Instructions say to go to My Exchange to download. I am already logged into my Adobe account, but am getting message "Please log in to see the list of your acquired apps". How do I do so?

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1 reply

Akash Sharma
Legend
June 18, 2019

Hi KenUrban,

This is not a typical experience as you cannot get to your purchased Lightroom plugin via Adobe Exchange, sorry to hear about this.

Please take a look at the troubleshooting steps mentioned in this article Troubleshoot Adobe Exchange for Creative Cloud  and let us know if that helps?

Thanks,

Akash