No feedback on sign-up request from FastSpring

Forum|Forum|6 years ago
July 19, 2019
1 reply
1071 views

Hi guys, I know FastSpring is a separate partner business, but they've been ignoring my emails for over a week and I can't proceed with publishing my Adobe Exchange paid plugin without the key they have to provide. Does anyone know of typical estimates and delays when waiting for my FastSpring partner account request to be approved? I just need some guidance here to be sure I'm doing things in a right way.

Thanks!

Exchange

This topic has been closed for replies.

Correct answer erinferinferinf

Hi Alex,

My contact at FastSpring said they followed up with their colleauge who handles new users. Let me know if you still haven't heard back.

Best,

Erin F.

erinferinferinf

Adobe Employee

Hi Alex,

I hate to sound obvious, but have you checked your junk mail, and that sort of thing?

Also, I've forwarded your message to the FastSpring contact I have, just in case. Please follow up if you still haven't heard anything after another couple days.

Best,

Erin

A

alexbwvAuthor

Participant

Hi Erin,

Thanks for your prompt reply. Sure, I checked my junk mail multiple times and tried replying to all the addresses they have mentioned in their previous emails about creating a ticket for my request. I'll wait couple more days, and then let's see.

Thanks,

Alex

erinferinferinfCorrect answer

Adobe Employee

Hi Alex,

My contact at FastSpring said they followed up with their colleauge who handles new users. Let me know if you still haven't heard back.

Best,

Erin F.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded