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Participant
Nov 12, 2020 4:08 PM UTC
Question

Plugin is seen as not compatible with inDesign 2021

Hello everyone,

 

My company is making a plugin for inDesign and in Adobe Creative Cloud, in the market tab, the users who only have InDesign 2021 installed are seeing this message "The installed version of your apps aren't compatible with this plugin". (screenshot attached)

 

The weird thing is that some users don't have the issue because if inDesign 2020 is installed then there is no message and the plugin appears and works correctly in both inDesign 2020 and 2021.(Which is a proof that the plugin is compatible of 2021).

 

Does anyone know how to prevent this issue? Maybe a configuration to do in the plugin's  .zxp we provide to Adobe ?

If it can help to find a solution, here is the plugin: https://exchange.adobe.com/creativecloud.details.100288.create-engaging-online-publications.html

 

Andreï Cavoleau

WebPublication

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3 replies

Legend
Nov 12, 2020 6:50 PM UTC

Please repost in the exchange forum, a better place to discuss CEP extensions, ZXP and alike.

Or wait a while, maybe a moderator can move this thread?

 

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Community Expert
Nov 13, 2020 4:03 AM UTC

Done

-Manan

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-Manan
Participant
Nov 13, 2020 8:33 AM UTC

Thanks !

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