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Participant
November 22, 2021
Question

Renewal

  • November 22, 2021
  • 1 reply
  • 210 views

I was not given any notice that my account would auto renew.  I therefore did not haver an opportunity to cancel.  I have not used this account.  I have found your wedsite impossible to use and I have no options to cancel.  How do I do this?

 

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    1 reply

    Community Expert
    February 8, 2022

    Hello @Jane21884342w24o,
    Look at the following link for information on how to cancel your subscription.
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    If the information does not help, then you need to contact support.
    To contact support see the instructions given at the link below
    https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
    Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
    https://tinyurl.com/y7cfrr7y
    -Manan

    -Manan