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piXelsplasher
piXelsplasher
Inspiring
Dec 28, 2019 2:06 AM UTC
Question

"Server error encountered. Please try after sometime." when posting an extension patch.

Since yesterday, I have repeatedly tried to submit my patch and still get this resulting server error. Is this because the North America office is on holiday vacation? Who's manning the server? Did I do something wrong with my submission?

 

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6 replies

BenR-MA
Participant
Aug 4, 2022 2:49 PM UTC

Same Issue.

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erinferinferinf
Adobe Employee
erinferinferinf
Adobe Employee
Aug 4, 2022 4:21 PM UTC

Did you try the soluction above, and unblock the cookies?

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BenR-MA
Participant
Aug 4, 2022 5:10 PM UTC

Thanks for coming back.

 

Yes I did. Have also tried Safari/Chrome on Monterey, as well as Edge/Chrome on Win11. So doesn't feel like a browser issue.

 

Apologies, watching the video above again this is perhaps not exactly the same issue:

 

I see in the video, Pixelsplasher is trying to upload a zip. If I change the extension from .zxp to .zip the file uploads ok and the 'Product compatability information' selection opens and I can click 'Save & Next' without issue. I submitted it like this for review earlier today, but was rejected because it didn't install.

 

If I try to upload the same file with .zxp extension the 'Product compatability information' is not displayed on the page and clicking 'Save & Next' results in a similarly worded error to the one in video.

 

Is it a problem with the package possibly? My .zxp is packaged using instructions in the Getting Started Guide with a self-signed certificate and installs fine manually on other systems. I did not nclude a .mxi as I don't think I need to in this case.

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mecdos
Inspiring
Mar 27, 2022 8:16 PM UTC

this has been happening to me for a while. clients keep asking me to update my extension and i can't. 

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piXelsplasher
piXelsplasherAuthor
Inspiring
Mar 28, 2022 12:25 AM UTC

I managed to solve this problem before by allowing blocked cookies. In Google Chrome, there is a padlock icon before the address bar url that you can click to access a list of Cookies and unblock them.

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Piterek
Participant
Dec 28, 2019 2:10 AM UTC
pit...
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