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Participating Frequently
September 8, 2023
Question

Switch Listing from Paid to Free

  • September 8, 2023
  • 1 reply
  • 562 views

We have a plugin listed on the Adobe Exchange Creative Cloud Marktetplace. It is currently listed as a Paid plugin, but we want to switch it to Free. However, the minimum price we can set the plugin to is $0.95 and the Developer Distribution Listings site won't let us switch the Purchase Method to Free. Is there another way of switching from Paid to Free?

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1 reply

Participant
September 11, 2023

Hi. Developer Distribution portal currently doesn't support switching purchase method from paid (Perpetual or Subscription based) to free. The 'Price' lock you see on this screen is the lowest price point allowed for a paid plugin. 
One alternative is to create a fresh listing from scratch, with 'Free' as a suffix in the listing name, so both the listings appear in the marketplaces on keyword search. You can also reduce the price of the paid one to the lowest value, i.e. $0.95.  

Participating Frequently
September 11, 2023

We tried doing this but there was an issue with the id of the extension being the same. I could change the id but wouldn't that cause issues with multiple versions of the extensions if anyone installs both?

erinferinferinf
Adobe Employee
Adobe Employee
September 11, 2023

Reach out to ccintrev (at) adobe.com and see if they can help.