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erinferinferinf
Adobe Employee
erinferinferinf
Adobe Employee
February 19, 2025
Question

Troubleshooting: "This listing is not currently available in the EU."

  • February 19, 2025
  • 1 reply
  • 372 views

If you encounter the message "This listing is not currently available in the EU. This developer has not submitted the trader information required by the EU Digital Services Act." and you cannot install or re-install a plugin or other listing  from the Adobe Exchange Marketplace you may wish to reach out to the developer or owner of the listing and let them know you're unable to access their listing.

 

Some (but not all) listings provide contact information in the Marketplace under the "Help & Support" section:

 

 

Reach out to the developer and gently encourage them to add required profile details to their developer profile to stay compliant with the EU Digital Services Act (DSA). FAQs are available here. 

    1 reply

    J
    jarrod_6812
    Participant
    October 13, 2025

    Thanks for the guidance! If anyone is still encountering the message "This listing is not currently available in the EU," it's a good idea to reach out to the developer directly and encourage them to update their profile to comply with the EU Digital Services Act. For more  details and FAQs, you can check this resource.

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