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Vincent DeLuca ALC
Participant
May 27, 2021 8:11 PM UTC
Question

Unable to install CEP extension to Illustrator 25

The extensions I had made with CEP 9 don't seem to work with Illustrator 25. Our users need to revert back to Illustrator 24 in order to install them. When I tried to update to CEP 10 and package the extensions with the latest ZXPSignCmd,exe, I'm getting an error with ExManCmd:

Failed to install, status = -268!

 Attempting to install the bundle with Adobe Extension Manager CC gives me the same error code. It looks like this error code, according to this post means EXMAN_FAILED_INVALID_MANIFEST_VERSION. However, I updated and based my manifest.xml file on the one in the CEP_10.x sample project CEP_HTML_Invisible_Extension-10.0.
Any help would be great. Let me know if more information is needed. Thanks!

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3 replies

Vincent DeLuca ALCAuthor
Participant
Jul 23, 2021 2:11 PM UTC

After getting help from Adobe Support, it is now working. Just some things to trouble shoot to make sure everything works fine:

  • Make sure the ExtensionManifest Version is correct in the manifest.xml file. Currently it should be "7.0"
  • Make sure you're using the correct version of ExManCmd. XManConfig.xml should show the version you're using. The current version is "3.1.46"
  • Check to see if AdobeExtensionService is still running in the background. If it is, and you're getting a -175 error, stop the process and re-run ExManCmd.
  • This might not be necessary, but I was having issues when I had multiple versions of Illustrator. May want to just use the latest.
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superscape
Participating Frequently
Jun 28, 2021 11:34 AM UTC

Hi,

 

I'm having the same problem. Did you ever resolve it?

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Vincent DeLuca ALCAuthor
Participant
Jun 29, 2021 1:27 PM UTC

No, I've been away from work. I'm not sure where to go from here with this issue.

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