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fni-cdb
Participating Frequently
Apr 14, 2017 9:34 AM UTC
Question

"We're sorry, but something went wrong." Is displayed and information can not be edited

Hello.

I want to edit the information of the plug-in published as private, but the following message is displayed and it can not be edited.

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We're sorry, but something went wrong.

We've been notified about this issue and we'll take a look at it shortly.

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What should I do?

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16 replies

Jonathan Ferman
Inspiring
Apr 14, 2017 5:25 PM UTC

Please let me know your publisher name and I will take a look into it.

Thanks,

Jonathan

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fni-cdb
fni-cdbAuthor
Participating Frequently
Apr 17, 2017 3:11 AM UTC

Hi, Jonathan

Thank you for your reply.

My publisher name is "Codenberg.io".

https://creative.adobe.com/addons/producers/511749

This plug-in will display this message. Https://www.adobeexchange.com/partners/511749/products/18085/patches/35053

Thanks.

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Jonathan Ferman
Inspiring
Apr 17, 2017 6:34 PM UTC

Hi there, noticed there are 2 Codenberg.io accounts. I upgraded the one with 2 products. However I get the same error when trying to edit details for the product so I will forward it to engineering to investigate.

Apologies for the inconvenience.

Jonathan

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