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ismailelmakh
Inspiring
Dec 21, 2024 1:18 PM UTC
Question

When I try to run ZXPSignCmd.exe on my 64-bit Windows system, Unsupported 16-Bit Application

An error message appears indicating incompatibility with 64-bit Windows systems.

  • Operating System: [ Windows 7, 10 and 11 ]
  • Software Version: [ 4.1.103 - 4.1.1 ]

Unsupported 16-Bit Application

The program or feature "??\C:\Users\Master\Documents\My_extentiens_Adobe\ZXPSignCmd.exe" cannot start or run due to incompatibity with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available.

 

Thank you 

 

 

 

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4 replies

Community Expert
Manan JoshiCommunity Expert
Community Expert
Dec 22, 2024 4:06 AM UTC

Verify that you are using the 64 bit vesion of the tool. You can download it from the following link

https://github.com/Adobe-CEP/CEP-Resources/tree/master/ZXPSignCMD

-Manan

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-Manan
ismailelmakhAuthor
Inspiring
Dec 22, 2024 6:02 PM UTC

Thank you Manan,

Yes, I've tested all available versions, both 32-bit and 64-bit, on Windows 11, Windows 10, and Windows 7 (using a virtual machine).

Unfortunately, the same message appears consistently across all setups.

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Community Expert
Manan JoshiCommunity Expert
Community Expert
Dec 27, 2024 2:59 AM UTC

I don't have access to a WIN machine to test this personally. @ErinF and ideas what could be wrong here?

-Manan

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-Manan
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