Unable to Identify Which User Deleted a Person Record in Marketo Engage

Hi Community,

We’ve noticed a limitation in #Adobe Marketo Engage regarding person record deletions and would like to confirm if others have experienced the same or if there is a workaround.

Scenario:

When a person record is deleted from the database (either manually or via batch action), we are unable to identify:

• Which specific user performed the deletion

• The exact timestamp tied to the user action (beyond high-level activity logs)

• Any detailed audit reference for compliance tracking

We checked:

• Audit Trail

• Activity Log

• Notifications

However, we could not find clear visibility showing which user deleted the specific contact record.

Concern:

From a governance and compliance perspective, this creates challenges in:

• Internal accountability

• Data security monitoring

• Incident investigation

• Audit/compliance reporting

Questions:

1. Is there any hidden audit configuration or advanced log access that tracks user-level deletion details?

2. Is this information available via API or Admin-level export?

3. Has anyone implemented a workaround to track user-based deletions?

If this is a product limitation, we believe enhanced deletion audit logging would be a valuable improvement for enterprise environments.

Looking forward to your insights.

Thank you!