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Participating Frequently
May 9, 2024 8:25 AM UTC
Question

Adobe Fireworks CS6 Transparency checkerboard

I'm not sure what I've managed to change or do to this software package.  I cannot for the life of me figure out how to have transparent images have the checkerboard appearance they normally have.  I cant seem to find the setting to re-enable this.  At present anything i set to transparent such as a background appears white.  please help, this is driving me insane.

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    19 replies

    Community Expert
    May 11, 2024 10:33 AM UTC

    You say you've reinstalled Fw... have you tried a clean install using the CC Cleaner Tool ?

    Creative Cloud Cleaner Tool

    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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    Participating Frequently
    May 12, 2024 6:09 AM UTC

    Yes I have tried the cleaner tool several times.  Are there registry settings or something that are remaining that the tool doesn't remove?

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    Community Expert
    May 9, 2024 11:48 AM UTC

    Could you please tell us if the checkerboard representing transparency no longer appears, or if you simply haven't set it?

    1 - To set it :

    1-a - either when creating the document, you choose a transparent fill

    1-b - or once the document is created, you can change it from the property panel, background color and choose transparency color

     

     

    2 - If the transparency checkerboard is still not displayed, try rebuilding the preferences..

    To do this, you need to explore the

     

    C:\Users\YOUR_USER_SESSION_NAME\AppData\Roaming\Adobe\Fireworks CS6\English 

     

    (or replace english with your language folder)

     

    You'll find two files :

    • Fireworks CS6 Preferences.txt, which is the preferences file
    • Fireworks CS6 Panel Prefs.xml, which is the default reference for preferences when rebuilding them.

     

    So,

     

    1. quit Fw,
    2. simply rename the TXT file
    3. and restart FW...
    4. a new pref's file should appear.... 

     

    Does the problem persist?

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    Participating Frequently
    May 9, 2024 2:26 PM UTC

    The checkerboard no longer appears, where it "SHOULD" be checkerboard denoting transparancy I only get white.  Such as any background I select transparent for appears white.  I have performed the steps to delete the preferences.txt file but when i restarted fireworks the issue still persists AND i've noticed that file was not regenerated as you stated.  

     

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    Participating Frequently
    May 9, 2024 2:28 PM UTC

    Scratch that.  The file does get regenerated but not until I close fireworks again.  Regardless the issue still remains.   I've tried uninstalling and re-installing but the problem follows this procedure as well.

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