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Participant
June 11, 2021
Question

and yet Fireworks is asking for a "serial number"

  • June 11, 2021
  • 1 reply
  • 540 views

Ive been trying all the ansers to similar posts, and Fireworks is asking for a "serial number" even intalling muse, even running the application as administrator.

I've been installing an uninstalling it form Adobe creative cloud, even tried to paste my creative cloud serial number, and yet, Fireworks is asking for a "serial number".

I was usin the application 3 days ago and there's been no significative change since.

please help

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    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    June 11, 2021

    [Moderator moved from Using the Community (forums) to Fireworks.]

     

    Did your OS receive a recent update?  Which version & build #?

     

    Unfortunately, Fireworks is End of Life.  Adobe does not monitor this product board and does not provide any support for EOL products. 

     

    Nancy O'Shea— Product User & Community Expert
    RMADSAuthor
    Participant
    June 14, 2021

    Yes!
    I am using windows 10

    Edición Windows 10 Home Single Language
    Versión 20H2
    Install  ‎May 3/‎2021
    Compilación del sistema operativo 19042.1052
    Experiencia Windows Feature Experience Pack 120.2212.2020.0

     

    It is hard to say by tu Fireworks after so many years

    Why dont you let us activate the product with CC serial number?

     

    Wat is the product you expect us to use as a replacement?

     

    Thank you!

    Nancy OShea
    Community Expert
    Community Expert
    June 14, 2021

    Nobody here works for Adobe.  I thought we made that clear to you.  You're talking to long-time product users like yourself, not Adobe. 

     

     

    Nancy O'Shea— Product User & Community Expert