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Participant
Nov 20, 2013 5:46 PM UTC
Answered

Can't download Firework CS6 through Creative Cloud

I tried to download and install Firework CS6 through my Creative Cloud, but there is no way letting me download it. I went to adobe download center to download it, but it keep leading me to my Creative Cloud app and in there only shows Firework CS6 "up to date". What should I do to download it?

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ProDesignTools
ProDesignToolsCorrect answer
Community Expert
Nov 30, 2017 11:46 PM UTC

Thank you very much for the reply. I spoke with an Adobe

Sales Consultant and he didn't mention that. He just

told me the only way to get it was but it

from authorized resellers.

Sent from Mauro's iPhone


Sorry that you received incorrect information.

Fireworks CS6 is definitely only and still available via Adobe's Creative Cloud "All Apps" (complete) membership.

You can download it via the CS6 direct links or via the CC Desktop app (you need to select 'Show Older Apps' under Preferences) – either way will work, and Fireworks will run in free-trial mode until you subscribe.

37 replies

Participant
Jun 26, 2014 1:12 PM UTC

I am having exactly the same problem. It's driving me crazy

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VIQAN
Participant
Jun 23, 2014 3:34 PM UTC

See following transcript.  This worked for me:

Tamra Mackenzie: hi. i've tried many times to download fireworks but it always stops at 42%

Debasis: Thank you for the information.

Debasis: I will be glad to check and help you with this.

Debasis: May I please know what exact  and complete error message you are getting ?

Tamra Mackenzie: it just stops. no error message

Tamra Mackenzie: i've rebooted. restarted. still nothing.

Debasis: Please re-check for the error message so that we can fix the issue.

Tamra Mackenzie: there is no error message. i've checked the forum too and people have complained of the same thing. hangs at 42%

Debasis: Okay.

Debasis: Open Finder application.

Debasis: Click on Go>Go to Folder.

Debasis: Did I lose you ?

Tamra Mackenzie: ok

Debasis: Thank you.

Tamra Mackenzie: done

Debasis: Type : /tmp

Debasis: Press the return key.

Debasis: Then remove all the contents of it.

Debasis: Is it done by now ?

Tamra Mackenzie: the xmls?

Debasis: Please remove all the contents of it.

Tamra Mackenzie: i want to be certain about what I'm deleting here. /tmp on my mac shows 7 items.

Debasis: Yes, it is the temporary files and folders.

Debasis: Please remove it.

Tamra Mackenzie: done

Debasis: Thank you.

Debasis: Now please try to install the product and let me know the status.

Tamra Mackenzie: 1 second please

Debasis: Sure.

Debasis: May I know the status now ?

Tamra Mackenzie: seems to be working. passing 42%

Debasis: Cool!

Debasis: We have to wait till the installation is over.

Debasis: Then we will check it is launching or not.

Tamra Mackenzie: installed. trying to launch

Debasis: Sure.

Tamra Mackenzie: it worked. tnx.

Debasis: You are welcome.

Debasis: Awesome!

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Participant
Sep 28, 2014 8:57 PM UTC

What's the Windows 7 version of this procedure??

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ProDesignTools
Community Expert
Community Expert
Mar 5, 2014 2:50 PM UTC

ysic wrote:

I tried to download and install Firework CS6 through my Creative Cloud, but there is no way letting me download it. I went to adobe download center to download it, but it keep leading me to my Creative Cloud app and in there only shows Firework CS6 "up to date". What should I do to download it?

Hi ysic,

If it's easier then you can just use the Adobe CS6 direct links instead to download whichever of the older Creative Suite 6 apps you need...  Just make sure to follow the important instructions on that page.

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Participant
Nov 20, 2013 6:30 PM UTC

Hi there, I had the same problem with Illustrator, Finally, I downloaded the CC version, which worked out fine.

Regards,

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ysicAuthor
Participant
Nov 20, 2013 6:32 PM UTC

Hi, PerSa!

I have CC version of illustration, photoshop, indeisgn, etc. but adobe does not have CC version for Fireworks.

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