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Sarthak Singhal
Community Manager
Sarthak SinghalCommunity Manager
Community Manager
May 6, 2009
Question

Fireworks CS4 updater 10.0.3 is LIVE

  • May 6, 2009
  • 17 replies
  • 32121 views

The Fireworks CS4 application has released the much awaited patch to fix some of the big issues related to text and stability. The update can be downloaded from http://www.adobe.com/support/fireworks/downloads_updaters.html . The automatic update for the application from Adobe Update Manager (AUM) is coming shortly.

After applying the update, please ensure that the version screen now shows as shown below.

Fireworks CS4 update About us

We await your response to this update release.

..Sarthak

http://blogs.adobe.com/sarthak

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    17 replies

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    I
    Interactionhero
    Participant
    May 8, 2009

    While I haven't had a lot of time to spend with it today, so far so good. Definitely seems faster and more stable. And no new text glitches.

    Thank God! I was beginning to wonder if this patch was vaporware.

    garym94336668
    garym94336668
    Participating Frequently
    May 7, 2009

    The update keeps failing on me. I've tried updating using Adobe Updater and the standalone updater with no success.  I get the error message: "Adobe Fireworks Cs4 10.0.3 - Failed to Install."

    I'm have the student version of CS4 Web Premium on a Macbook C2 Duo with Leopard 10.5.6.

    Any suggestions?

    Sarthak Singhal
    Community Manager
    Sarthak SinghalCommunity ManagerAuthor
    Community Manager
    May 8, 2009

    In case you are facing update installation issue through the automatic update or downloading and installing it, please send us the following logs placed at locations on different platforms specified below.

    WIN XP

    1. C:\Program Files\Common Files\Adobe\ Installers\ . In this folder you will find Adobe Fireworks log (.log.gz) or the Adobe Suite name (.log.gz) with the date stamp in the file name. Send us the one corresponding to which date you have applied the patch.

    2. Goto Run and type "%temp%". Files named "pbs.log" and “aum.log”.

    WIN VISTA

    1. C:\Program Files(x86)\Common Files\Adobe\ Installers\. In this folder you will find Adobe Fireworks log (.log.gz) or the Adobe Suite name (.log.gz) with the date stamp in the file name. Send us the one corresponding to which date you have applied the patch.

    2. Goto Run and type "%temp%". Files named "pbs.log" and “aum.log”.

    MAC

    1. /Library/Logs/Adobe/Installers. In this folder you will find Adobe Fireworks log (.log.gz) or the Adobe Suite name (.log.gz) with the date stamp in the file name. Send us the one corresponding to which date you have applied the patch.

    2. “aum.log” and “pbs.log” which will be placed at /tmp .You can navigate to this location from Terminal.

    Thanks

    garym94336668
    garym94336668
    Participating Frequently
    May 8, 2009

    There was no aum.log file in my /tmp directory. I've attached the other two

    files.

    2009/5/8 Sarthak Singhal <forums@adobe.com>

    In case you are facing update installation issue through the automatic

    update or downloading and installing it, please send us the following logs

    placed at locations on different platforms specified below.

    >

    WIN XP

    1. C:\Program Files\Common Files\Adobe\ Installers\ . In this folder

    you will find Adobe Fireworks log (*.log.gz) or the Adobe Suite name

    (*.log.gz) with the date stamp in the file name. Send us the one

    corresponding to which date you have applied the patch.

    2. Goto Run and type "%temp%". Files named "pbs.log" and “aum.log”.

    WIN VISTA

    1. C:\Program Files(x86)\Common Files\Adobe\ Installers\. In this

    folder you will find Adobe Fireworks log (*.log.gz) or the Adobe Suite name

    (*.log.gz) with the date stamp in the file name. Send us the one

    corresponding to which date you have applied the patch.

    2. Goto Run and type "%temp%". Files named "pbs.log" and “aum.log”.

    MAC

    1. /Library/Logs/Adobe/Installers. In this folder you will find Adobe

    Fireworks log (.log.gz) or the Adobe Suite name (.log.gz) with the date

    stamp in the file name. Send us the one corresponding to which date you have

    applied the patch.

    2. “aum.log” and “pbs.log” which will be placed at /tmp .You can

    navigate to this location from Terminal.

    >

    Thanks

    >

    S
    superfetz
    Participating Frequently
    May 6, 2009

    Thanks for the update Sarthak!

    Successful install on my iMac 24"

    Testing it... and will return!

    /Henriko

    Jim_Babbage
    Jim_Babbage
    Participating Frequently
    May 6, 2009

    Successful install on my Mac Book Pro!

    Jim Babbage

    Nadia-P
    Nadia-P
    Inspiring
    May 6, 2009

    Jim_Babbage wrote:

    Successful install on my Mac Book Pro!

    Same, successful install on Vista and then I updated Air 1.5  :-)  - which I didn't know about previously.

    Tomorrow time to test whether CS4 can last more than a few hours before coming to a screeching halt.   :-)

    A
    Anonymous
    May 6, 2009

    Hi


    I downloaded the update for windows (XP) and cannot run the set up. It says  Adobe setup has encountered a problem and needs to close every time i try.

    Can't find out what the problem is. Anyone facing the same problem?

    Sarthak Singhal
    Community Manager
    Sarthak SinghalCommunity ManagerAuthor
    Community Manager
    May 6, 2009
    Hi Zygopoulos,

    To investigate the reasons for issue at your end we need some logs from the following location on your machine.
    1. C:\Program Files\Common Files\Adobe\ Installers\ . In this folder you will find Adobe Fireworks log (*.log.gz) with the date stamp in the file name. Send us the one corresponding to which date you have applied the patch.
    2. Also goto Run and type "%temp%". Under that folder send us the "pbs.log" file.

    Apart from the above log files please send us a screenshot of the error message.
    A
    Anonymous
    May 6, 2009
    1. C:\Program Files\Common Files\Adobe\ Installers\ .   I couldn't find a file with the specific date at this folder. (i have installed fireworks in another disk partition than C: , if that counts.)
    2. I  found the pbs file which i send to you.

    I also attach a screenshot of the error message. (i'm not using english xp, sorry  )

    i'll try to find a solution too, if i can 

    thanks

    Nadia-P
    Nadia-P
    Inspiring
    May 6, 2009

    Just got the announcement via twitter and was coming to post the message and saw it was already here - thanks !!

    PS:  Hopefully this also addresses the issue of CS4 being such a resource hog!  had to switch back to CS3 for this very reason.. we'll soon see, going to update shortly  :-)

    Linda Nicholls
    Linda Nicholls
    Participating Frequently
    May 6, 2009

    Thanks for the great news, Sarthak!

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