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digitalross07
Participant
May 28, 2019
Question

Fireworks CS6 update now does't work

  • May 28, 2019
  • 1 reply
  • 1180 views

Hello, I'm new to the community and look forward to being here. I bought a second hand computer some years ago which had Adobe fireworks on it, I love this program and have done everything in it. Wanted to learn photoshop as well, I purchased the creative cloud thing and it prompted me to update fireworks, after doing so I cannot use it, its asking for a license which I don't have, I contacted support and they told me to come here to get help as fireworks is discontinued. So here I am seeking help as everything Ive ever done is with this application.

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1 reply

Legend
May 28, 2019

Try these:

1) Try signing out and then back of the Creative Cloud App > then trying launching Fireworks

2)  Launch Fireworks in trial mode if you can > go to help => deactivate > you should be prompted to sign out > sign out > close Fireworks > re-launch Fireworks > you should be prompted to sign in > sign in > has this fixed the issue?

3) If you can't run Fireworks in trial mode, turn your system clock back to 2006 >  see if you can now launch Fireworks > if you can go to help => deactivate > you should be prompted to sign out > sign out > close Fireworks > set your clock back to the correct year > re-launch Fireworks > you should be prompted to sign in > sign in > has this fixed the issue?

Paul-M - Community Expert
digitalross07
Participant
May 31, 2019

Thank you

Legend
May 31, 2019

You are welcome...

Have you fixed your issue? Let us know which solution worked for you. It's helpful if others users come onto the forums with the same problem....

Paul-M - Community Expert