Fireworks CS6 went to trial version after hardware upgrade

Forum|Forum|3 years ago
October 14, 2022
2 replies
770 views

My organization has upgraded our hardware from laptops to combo laptop/tablet machines. None of the apps transferred and each had to be re-installed manually. Fireworks CS6 has been part of our plan/package since April 2015 or 2016 but since the new machine, it has gone into a 30-trial version. Our Cloud package was renewed last January but the serial doesn't work. How can I fix this issue and who could provide us with the correct serial number?

This topic has been closed for replies.

D

Daniel Kramer

Community Expert

Keep us updated, did you get it solved?

P

Paul-M

Legend

You wont enter a serial if its a CC subscription. Is there a 'license this software' button? If yes, click it, otherwise, close Fireworks, launch the creative cloud app & select the log out option & exit the CC app. Now launch Fireworks again, you should be prompted to login with your Adobe credentials, do that, if you see a 'license this software' button, click it.

Paul-M - Community Expert

J

Jaybee69

Participant

On mac after clicking 'license this software" the Adobe Application manager still displays the Serial number - provide serial number input boxes.

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