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Participant
January 9, 2024
Answered

Fireworks CS6 Won't Open Since Janurary 2024

  • January 9, 2024
  • 11 replies
  • 9366 views

We have a Creative Cloud All Apps plan which thankfully includes Fireworks. Sometime last week (January 2-5) Fireworks would not open. We now get the error message I've attached. We've uninstalled both Fireworks and CC several times and still, we get the error message attached. Adobe "Support" won't help because it's no longer supported. Any help you could provide would be appreciated, cheers.

Correct answer Johnny_Rockstar

I completely uninstalled every CC app (Photoshop, Illustrator, etc.) first and then the main CC app. Then I restarted and reinstalled the main CC app and all of the other apps, including Fireworks. This finally worked to get Fireworks to open and work.

11 replies

Participating Frequently
January 10, 2024

I keep being told that I need to go into my subscription manager in order to use FW - over and over.  This while being already logged in to CC at the SAME TIME. 
I rely on FW for daily work.  This is incredibly inconvenient.